Alexandria Valdes
Administrative Assistant
Katy,Texas 77494
actdyj@r.postjobfree.com
EXPERIENCE
Dr.Mohammad A. Haque Family Practice, K aty Texas Receptionist/ Home Health Assistant
Supervisor: Donna Rivera-Velazquez
September 2012 - July 2015
Duties Included: G reeting and interacting with patients and relatives. Documenting success in answering telephone calls on multi-line system. Well-versed in scheduling patient appointments. Able to coordinate transportation for patients. Demonstrate the ability to interact with patients, nurses and doctors as well as enter referrals into the system. Profound ability to check-in and check-out patients efficiently and take co payments. Able to multitask and work in a fast pace environment. Excellent customer service acumen. Adept at managing busy waiting room. Working on an EMR system. Kublai Khan Restaurant, Katy Texas Hostess
Supervisor: William Brannon
August 2011- May 2012
Duties Included: G reet guests and patrons personally and on the phone. As well as maintain a clean and organized work area. Offer menus, seating preferences and achieving guest satisfaction while assisting employees as needed.
Comprehensive Heart Care, Houston Texas Assistant Supervisor: Diana Paguda 713-***-****
January 2010 - May 2011
Duties Included: A nswer telephone calls and provide information on medical services and admission procedures.Gather and analyze patients’ demographic information through various sources and ensure its integrity.Respond to requests for patient data retrieval by verifying source of request.Retrieve medical histories for request makers and ensure that it is confidentially utilized. EQUIPMENT KNOWLEDGE:
Microsoft Word
Microsoft Excel
Microsoft Outlook
EClinicalWorks
NexTech
Social Networking
Scanning
Faxing
Insurance Verification
ASSETS:
Excellent communication skills
and the ability to work alone as
well as part of a team.
Computer literacy and good
keyboard skills.
Great numeracy skills accuracy
and attention to detail .
As well as outgoing, punctual,
trustworthy, prompt and very
organized.
EDUCATION
Houston Community College, K aty Texas
August 2013 - August 2015
Courses: English, History, Trigonometry, Psychology and Introduction to Guided Studies
Cypress Lakes High School, K aty Texas H igh School Diploma
August 2009 - June 2013
References:
Donna Rivera-Velazquez
Biller/Coder/Manager
Robert W. Roberts
Lawyer
Chad M. Galland
Manager