Customer Service Sales Representative

Erica Boddie

***** ********* ****, ******, **** *4123 actdx4@r.postjobfree.com. Tel: 216-***-****

Personal Statement

I am friendly, loyal and dedicated. I have extensive experience in the medical insurance field, from claims to customer service phones. I am always up to a challenge whatever the situation. I work well with others and am very efficient on my own. I am seeking a position where I can develop and excel while giving my best to an employer.

Work Experience

Monitor

First Student

393 Babbitt Rd. Euclid, Ohio 44123 (Sept– 2013 – Current)

Monitoring students during transport to and from pick up sites

Assist the bus driver with route locations and schedules

Assist with Special needs students

Currently a driver in training

Senior claims adjudicator

(Jun-1996 - Oct-2011)

Medical Mutual of Ohio

2060 E. 9th St. Cleveland, Ohio 44115

- Senior claims adjuster, solving problem claims for processing and payment. As an adjudicator I also supported correspondence and customer service phones. I used access, Excel, Windows, Outlook and macros, various Hp products and machines.

Sales Associate

Kaufmanns department store

Randall Park Mall (Jun-1990-Jun-1996)

I was a Diamond Star senior sales representative. I helped customers, took inventory and was a cashier for 6 years. I started in Esta Lauder as a make-up person at the downtown Cleveland store and left when I got the Medical Mutual position

Education

High School

Shaw High, East Cleveland, Ohio 44112

(Feb-1986 - Jun-1990)

-Graduated with a 3.0 GPA and nursing certificate for Certified Nurse Assistant. This certification included insurance training and medical terminology.

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