Telecom Analyst

SARAH PUNZAL

**** * ******** ****., **** Apt ***, Los Angeles California 90068 703-***-****

*******@***.***

Career Objectives:

Seeking a challenging and rewarding career in Information Technology/Telecommunications Finance, Accounting and Billing Analysis. Eager to partner in a team with a Strong Purpose, Bold Vision and solid foundation of Positive Values. Ready to leverage my robust professional experience and honed expert skills in the constant drive towards the goals and objectives of that organization and it’s clients.

Professional History Summary:

Over 8 years of specialized experience in IT/Telecom Accounting and Finance.

Education:

Bachelor of Science in International Business and Finance. Minor in Accounting

Strayer University

Ashburn, VA

Professional Roles and Experiences

May 2015 – Current

Telecommunications Analyst

CANON Professional Services

Contracted to MUFG Union Bank

Monterey Park, California

Role Tasks and Responsibilities:

• Engage and coordinate with telecommunications vendor teams and contractors that service the MUFG accounts. For instance, Verizon Business, AT&T, Granite

• Perform data extraction from external systems such as Verizon Business (VEC) portal and AT&T Business Direct, as well as internal systems such as People Soft and TEMS

• Independently perform the detailed technical review and pre-approval of MUFG Telecommunications invoices within weekly deadlines. Responsible for the overall completeness and accuracy before forwarding to the final managerial review step

• Utilize tools like Microsoft Excel to correlate and enrich between the multiple vendor source data outputs and multiple corporate data outputs. Result being a dataset of appropriate format for approval and processing

• Expeditiously research any found discrepancies and missing data in concert with other teams within MUFG as well as the telecommunications vendors.

• Perform the weekly push of the enriched, reviewed and corporate approved invoice data into the People Soft system.

2008 -2014

IT Account Analyst, Office of Information Services

MAXIMUS, Inc.

Reston, VA

Role Tasks and Responsibilities

• Manage Telecommunications and data accounts for major vendors including AT&T, Verizon Business, XO Communications, Language Line Services

• Generate and manage inventory activity reports for telecommunications accounts for designated project teams

• Lead meetings with Telecom vendors for reviewing accounts and resolving outstanding issues

• Engage with senior leadership for cost and procurement approvals relating to RFPs

MAXIMUS Roles and Experiences Continued

• Closely interact with vendor customer service to resolve outstanding issues such as billing errors, credit requests, and claim disputes for new and existing accounts

• Obtain and translate vendor billing statements and summary reports into internal accounting processes

• Organize multiple accounts for maintaining accuracy and verify that accounts are properly identified by appropriate charge codes

2007 -2008

Accounts Payable Specialist

GTSI Corporation

Chantilly, VA

• Prepared voucher invoices and interacted with internal buyers for accurately processing payments to vendors

• Identified and efficiently resolved invoice issues including price variances, duplicate shipments, and client-related inquiries

• Utilized PeopleSoft for data entry purposes and for processing invoices on a daily basis

• Managed and maintained several vendor accounts and performed account reconciliations for these accounts

2005 -2006

Academic Advisor/Degree Auditor

IBM Corporation

Fairfax, VA

• Served as the liaison between participating universities and eArmy programs

• Used PeopleSoft to track and maintain the coursework and curriculum requirements for each school as well as the status of enrolled students

• Audited coursework data and interacted closely with universities in resolving issues

• Maintained consistent interaction with academic liaison and curriculum advisors on numerous university programs relating to school policies and graduation requirements

Other Skills:

The Microsoft Office Suite: Advanced MS Excel, MS Word, MS PowerPoint, MS Access, CostPoint, MS Outlook, TEMS, and Lotus Notes

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