Customer Service Administrative Assistant

Location:

Posted:

February 05, 2016

CHERRY A. STEWART

P. O. Box ******

Houston, TX *7267

******.*******@*****.***

RECEPTIONIST, DATA ENTRY, CLERICAL AND ADMINISTRATIVE ASSISTANT, CUSTOMER SERVICE, CASHIER, DOCUMENT RESEARCHER, TRAINER

Profile

•Inputted data, generated reports, trained participants to use related data base systems

•Provided customer service, researched issues and resolved complaints

•Researched and acquired permits for new construction approval

•Reviewed forms for accuracy, evaluated and validated program eligibility

•Provided clerical support and analysis of properties and related documents for loans and refinance

•Interviewed and assessed emergency needs of clients

•Tracked clients and their progress using an in house Client track Computer System

•Trained new hirers in clerical and administrative procedures

•Exceptional communication and time management skills

EMPLOYMENT

AARP Foundation/SCSEP, Houston, TX

2013- - Present

Northwest Assistance Ministries (Host Agency)

•Receptionist

•Staffed the Emergency Needs Assistance Desk

•Clerical Support i.e. managing telephone calls, document scanning,

Maintained filing system

•Data Entry of client information using in house tracking system

U. S. Census Bureau, Houston, TX 2010

Enumerator

•Information Collector for Census count

Association Management Inc., Houston, TX 2008-2009

Quotes Specialist researcher for Home Owner Association for home refinance

and purchase

Village Builders, Houston, TX 2000-2007

Administrative Assistant

•Data Entry, Permit Clerical Assistant and Package Assembly

EDUCATION

Massey School of Business, Houston, TX

Wheatley High School, Houston, TX

Additional Information: Proficient in Microsoft WORD and Excel