Customer Service Representative

Thomasena Davis

*** *** **** ***, **********, Ohio 44505

330-***-**** **************@*******.***

DESIRED POSITION / INDUSTRY

Customer Service Representative

Work at home

Great communication

Ability to navitigate systems

Proficient in Microsoft application and computers

Reliable

EDUCATION

Degree Title 05/2015- Present

Kaplan University-IA

Relevant Coursework: Bachelors Healthcare Administration

EXPERIENCE

Customer Service Representative

Communication INC., Austintown, OH 02/2001-4/2002

Inbound/outbound calls

Learned strategies how to sell a product to customers

Non-profit organization

STNA 04/2013 –05/2013

Beeghly Oaks Rehabilitation & Nursing Home Center, Boardman, OH

STNA

Interact with Customers on a daily basis

Patience

Customer Service Representative- Work at Home 10/2014- 02/2015

Teletech Holding INC. - Englewood, Colorado

Tier 1 Technical Support

Patience, dedication and determination

Empathy and reading scripts

Arise virtual Solutions, Work at home 12/2015-present

IBO/CSR

Guest Reservations

Customer Service

Concentrix

Work from home Technical Support Advisor 08/2015-09/2015

Technical support

Troubleshooting

Contact this candidate