Customer Service Manager

James Cantu ********@*****.***

**** ********** **, ***. **** Houston, TX 77036 832-***-****

Objective

A position where my experience, skills, and education can contribute in an effective and productive manner as well as add to my own personal and professional growth.

Work History

Warehouse / Inventory / Delivery 2014 – 2015

Radiator Center Inc.

Houston, TX

In charge of order entry, maintaining inventory, unloading and loading orders for delivery, forklift operation, and making deliveries to customers in town.

Supervisor / Inventory Specialist 2011 – 2014

Aaron’s Inc.

Houston, TX

Initially hired as warehouse labor, performance of these duties led to being promoted to receiving dock supervisor and ultimately, Inventory Specialist and assistant manager. Skills attained during this period include shipping and receiving management, loading dock supervision, forklift and clamp truck operator, and stock picker.

As an Inventory Specialist, I have experienced a 100% success rate in all inventory audits to date.

Sales/Customer Service Associate

Rockets Team Shop - Toyota Center 2010 – 2008

Houston, TX

Primarily attended to customers purchasing merchandise during Rockets events as well as third party events such as concerts. Additional duties included merchandise restocking and stockroom maintenance.

Bar / Wait Staff

Pier 36 Restaurant 2008 – 2004

Richmond, TX

Worked as Head Bartender attending to both food and beverage service for the restaurant clientele. Ensured that the bar area was adequately supplied and neatly maintained which included preparation of drink and food condiments as well as all serving and dining utensils.

Worked with the restaurant's vendors in ordering and restocking alcohol, food, and supplies as needed. Assisted in the closing of the restaurant which involved reconciling the daily receipts, preparing bank deposits, and allocating cash for the next day of business. Assisted with catering services.

Education

Wharton County Junior College Ongoing

Richmond, TX

Lamar Consolidated High School Graduate 2004

Rosenberg, TX

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