Customer Service Accounts Payable

TATIANNA GARRETT

**** **** *** **, *******, TX 77093 H: 281-***-**** ***********@*****.***

PROFESSIONAL SUMMARY

Proactive, highly skilled administration professional with five years' hand-on experience in diverse office environments. Knowledgeable in current industry trends and technology. Experienced communicator and team player. Proven ability to exercise good judgment in asserting priorities and working with confidential information.

SKILLS

Critical Thinking

Quality Assurance

Inventory Control

Office Support

Types 50 WPM

Oracle

Invoice Processing

Microsoft Office Proficiency

Excel Spreadsheet

WORK HISTORY

Administrative Assistant, (2012 - 2015)

Ceva Logistics

Increased office organization by developing more efficient filing system and customer database protocols.

Provided high quality customer service to over 100 customers; leveraged service skills to achieve 100% customer satisfaction.

Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.

Took on extra work, including support of 4 additional supervisors when other administrative personnel was unavailable.

Carefully reviewed and properly coded, posted, and processed invoices accounts for payment.

Account Payable Clerk (2010 to 2011)

Trussway Manufacturer

Composed effective accounting reports summarizing accounts payable data.

Worked with customers to develop repayment plans for delinquent accounts.

Kept frequent computer backups and vital documents in paper copies.

Entered approved vouchers and invoices into the accounts payable sub ledger of Oracle.

Instructed and trained other accounts payable associates.

Data Entry (2007 to 2009)

CSC Credit Services

Updated credit reports for customers on a daily basis.

Processed over 3,000 customer credit reports per month

EDUCATION

Associates of Science, Houston Community College - Houston, TX - 2010

University of Hou. - Study Abroad in Vietnam - 2013

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