Ma Siena Diolata Villavilla
**** ********* *****, ******* ** 30094
actd8w@r.postjobfree.com
CAREER OBJECTIVE
To obtain an entry level network administrators position in a small to large company that will allow me to show my technical skills and worth, while advancing in the company. EDUCATION
Bachelor of Science in Office Administration
CCNA Certified
Network Plus
Security Plus
ITIL Foundation
SUMMARY OF QUALIFICATIONS
Dedicated Network System Administrator with comprehensive data and telecommunication experience. Expertise in managing and building data network infrastructure, analyzing and recommending updates to equipment and wiring. Technically savvy, adept at solving network, electronic and computer technology problems. Effective at training technicians and laypersons.
Strong support and responsible for cabling and termination of fiber optical, coaxial, Cat5, Cat6 and various other wiring disciplines. Good knowledge testing and troubleshooting of wiring problems. Capable of cabling new existing buildings and setting up telecommunication frames. Knowledgeable in structured board panel and other technologies.
IT SUPPORT EXPERIENCE
Provide extensive and successful direct support to Fluor employees and their client (military) in all aspect of telecommunication and networking disciplines to support LOGCAP project in the middle-east. Title: Network Technician II June 2013 – Feb 2016
Fluor Corporation, Government Group, LOGCAP IV, FGG Dubai
Assign routing protocol and routing table configuration
Perform network address assignment
Create and interpret communication drawing and schematic for communication circuits
Building data network infrastructure
Troubleshoot and repair WAN and LAN networks
Programming of CISCO switches and routers
Diagnose computer problems
Monitor computer-processing systems
Installed software and perform test on computer equipment and programs
Installing and configure computer hardware operating systems and application Title: Network Technician I Sept 2010 – May 2013
Fluor Corporation, Government Group, LOGCAP IV, FGG Dubai
Ensure network capacity throughout a company’s LAN / WAN infrastructure is on par with technical consideration.
Assign routing protocol and routing table configuration
Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers
Design and deploy networks
Assign configuration of authentication and authorization of directory service
Monitoring and maintaining computer systems and networks
Perform network address assignment
Title: Network Technician June 2006 – Jul 2010
Fluor Corporation, Government Group, FGG TASK 17 Bagdad Iraq
Install and support LAN’s WAN’s network segments, Internet and intranet systems
Install and maintain network hardware and software.
Analyze and isolate issues.
Monitor networks to ensure security and availability to specific users
Evaluate and modify system’s performance.
Identify user’s needs.
Title: Help Desk Nov 2004 – June 2006
Prime Project International (PPI) Bagdad Iraq
Provide telephone help desk support to client companies 20 to 50 computer users in size
Troubleshoot client's problems with laptop, desktop or network over the phone or via remote PC connection.
If necessary, involve other IT specialist to assist client
Provide prompt response to questions from the client
Documents problem and conversation to create a log that can be referenced by other technicians and for training purpose.
CERTIFICATES, SKILLS & PROFESSIONAL MEMBERSHIP
IP addressing and Sub-netting
Troubleshooting and configuration
Documentation and infrastructure
Computer literate
Proficient in Microsoft office (Excel, Word, Power Point and Access) CREADENTIALS:
CompTIA Network :COMP001020832031
CompTIA Security :COMP001020893271
CCNA Certified: CSCO12873734
ITIL Foundation : EXIN 5579403
Character Verification (USACE)
Letter of Commendation (USACE)
GRD employee certificate (USACE)
Certificate of Achievement (USACE)
Award of Excellence (USACE)
Certificate Appreciation Award from Country Manager ( LAGCOP IV)
Star Performance Award from Country Manager (LAGCOP IV) IT Support during the Fob Shank hostile attack
Certification Excellence and Recognition Certificate And Coin Award by: Country Manager (LAGCOP IV) Reference upon request