Business Intelligence, Data Warehouse

Anjoo Ramkalawon *****.**********@*****.*** Tel :( 230-******** Page 1 of 2

C H I T R E K H A R A M K A L A W O N ( A N J O O ) Tel: (230-******** https://mu.linkedin.com/in/anjoor *****.**********@*****.*** S E N I O R T E A M L E A D E R B U S I N E S S I N T E L L I G E N C E ( B I ) & G E N E R A L L E D G E R ( G L ) Over 15 years working experience in IT with 9 years at mid-management level, leading a team of BI developers and Service Delivery Engineers. Two enterprise wide deployment of BI platform for a major telecommunications company and around 40 Business Area specific BI deployments for airline companies. Management of enterprise IT project life cycle through all phases. Business Intelligence: Pioneered the implementation and adoption of BI at Emtel Ltd. Masters the Business Intelligence lifecycle and implementation methodology - Data Modeling, ETL

(Informatica, Talend & PL/SQL scripts), Front-end (Cube) implementation. Use of scrum methodology for quicker and qualitative deliverables. Experience in Market leading BI tools and applications (Tableau, Oracle, IBM) as well as Open Source BI tools. Full understanding of Open Source Mondrian OLAP Engine and Saiku Analysis.

Project Management: Managed the roll out and adoption of first BI tool as in-house development. Directed smooth transition from spreadsheets and ad hoc reporting to BI analysis and dashboards. Identified and tackled project risks in a timely manner resulting in swap from vendor BI system to in-house BI implementation, with a cost saving of USD 1m in implementation and support costs.

Customer oriented: Experience in managing multiple customer accounts – understanding customer requirements, prioritize and manage development with team, onsite/remote training with client. Built a team from existing IT resources to set up IT Service Delivery and reduced response time by 50%, resulting in greater efficiency.

Coaching: Accomplished team leader – Aligned team members towards common objective. Coached team members to take up greater responsibilities. Skills in assigning the correct team member to projects; motivate them throughout the implementation and retain them for future projects.

Database Administration (Oracle): Full understanding of Oracle database and options licensing. Cost Savings of over USD 1m following Oracle License Management System (LMS) audit at Emtel. Consultant for Millicom International Cellular, Rwanda for Oracle LMS Audit. Strategic Management: Formulation of IT strategic 5-year plan. Preparation and monitoring of IT Operations budget of USD 2m. Strong business acumen; understands market dynamics – proven track records in positively influencing the marketing of 3G data (telecommunications) in its introductory days, with an increase of 25%in data usage. EXPERIENCE SUMMARY:

Senior Team Leader, BI & General Ledger (GL) – Maureva Ltd Jan 2013 to Present

Responsible for the technical implementation of current and future data warehouse, business intelligence solutions and data migration strategies.

Deployment of BI analytics and metrics to a blend of Airline operators (Europe, Asia, Antilles etc.). Successful business area specific, Open Source BI deployment to around 40 French and English speaking clients.

Coach and train the team on BI concepts, Data Modeling and development. Lead the team through R&D. Explore and develop the full potential of Open Source BI, in order to offer cost- effective solutions to customers.

Meet with customer business and technical leaders to identify, scope and vet business requirements, identify effective reporting techniques, risks and constraints, and design reporting formats. Manage customer relationships for customers outsourcing their Business Processes to Maureva as well as in-house customers, where the system is deployed on client premises.

Standardize BI development across multiple clients’ platform. Has set up versioning processes and tools. Develop add-ons to BI tools - Budgeting and Forecasting tool.

Implementation, deployment and end-user training at clients premises. Deploy and maintain General Ledger Accounting modules. Customize the GL module as per client specific accounting processes.

Anjoo Ramkalawon *****.**********@*****.*** Tel :( 230-******** Page 2 of 2 Head of BI & Service Delivery – Emtel Ltd (Millicom International Cellular) 2004 to March 2012

Reported to the Chief Information Officer and managed the Business Intelligence (BI) Implementation across the organisation with emphasis on accuracy and timeliness. Responsible for the IT operations and reporting to senior management.

Ensured data integration and consolidation from all platforms. Designed process for ensuring data quality, master data management and metadata management.

Lead internal auditor for ISO (International Organization for Standardization) and SOX

(Sarbanes Oxley). Awarded Best auditor award & Best improvement award.

Defined Key Performance Measures and Indicators that drive company measurement, reporting, analytics. Actively participated in devising the company’s strategies based on the KPIs analysis and managed the implementation of same.

Supplier management for all activities and systems related to Business Intelligence and IT Infrastructure Library implementation at Emtel.

Coached and trained end users on BI – including subordinates and hierarchical superiors.

Manage the IT Service Delivery Unit and ensure IT requests are handled within agreed Service Level Agreement (SLA)

Manage the Business Intelligence and service delivery teams and ensuring timely performance appraisal & review and identify the training needs of the team members. Analyst Programmer – Emtel Ltd 2000 to 2003

Development of IT systems to meet the business requirements of the organisation.

Manage IT systems, ensure smooth data migration etc.

Participate in the implementation of various Telecommunications Platforms Analyst Programmer - Mauritius Telecom July 1999 – October 2000 QUALIFICATIONS:

Masters in Project Management – University of Mauritius Bachelor (Hons) in Engineering – Computer Science & Engineering - University of Mauritius Certification: Oracle Certified Associate (awarded) & Oracle Certified Professional (OCP) In Progress

KEY SKILLS:

Proficient or familiar with a vast array of programming languages, concepts and technologies:

Database: Oracle (9i, 10g, 11g), SQL Server

Dashboard tools: Dundas Data Visualizations

BI platforms: Tableau, Oracle Business Intelligence Enterprise Edition (OBIEE), Cognos 8, Cognos 7 (PowerPlay, Impromptu, Architect). Open Source BI - Mondrian OLAP Engine and Saiku analytics, XML schemas for cube definition.

ETL tools: Talend Open-Source, Informatica, Oracle Data Integrator(ODI), Oracle Warehouse Builder (OWB), ETL through PL/SQL scripting.

Others: ERwin Data Modeler, VMWare environment, SunRayClients environment, Microsoft Project, Altiris client management suite & Backup Exec. OTHER ACTIVITIES AND TRAINING

Millicom International Cellular BI summit in Ghana

Convergence Billing system and Unified Messaging System implementation in 2009.

Scotwork – Negotiation techniques 2009.

3G network implementation – Training at Huawei campus China in 2005.

Millicom Young Executive presentation (Luxemburg 2005). Best business project presentation on Virtual Private Network (VPN)for corporate and 3G modem rental to the hotel industry.

IT Infrastructure Library (ITIL).

EXTRA CURRICULAR ACTIVITIES:

Short story writing (with the ambition of publishing)

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