Customer Service Sales

Larry Hurt

**** ******** **** ***** ***. #** *********@*****.***

Cleveland Heights, Ohio 44118 216-***-****

OBJECTIVE

To obtain part–time position or internship utilizing excellent customer service. Committed to providing exceptional customer service and providing an experience that ensures a real connection for customers. Quick to master new concepts, skills, and responsibilities. Adaptable and flexible to ensure positive outcomes.

EDUCATION

Cleveland State University Cleveland, OH Expected December 2016

Bachelor of Arts in Criminology

Cuyahoga Community College Highland Hills, OH December 2014

Associates of Arts Degree

Dean’s List Anne Holden Scholarship Recipient, GPA: 3.18

RELEVANT COURSEWORK

Communication in Personal Relationship

Software Tools

EXPERIENCE

Willoughby Janitorial Brecksville, OH 2014-2015

Custodian

Organize all cleaning supplies and stocked them according to company chemical policy.

Monitor inventory of cleaning supplies and report any diminishing supplies.

Maintaining cleanliness of store by sweeping and mopping on a daily basis.

Report defects, damages and repair requests to supervisor.

Marshalls Cleveland Heights, OH 2011-2015

Cashier, Sales Associate, Stockroom

Awarded: Associate of the Quarter September 2014 and customer service loyalty award in August 2014.

Demonstrate excellent sale skills by showing appropriate merchandise.

Perform end of day closing procedures; clean sales floor, check all public areas and stockroom, for security purposes.

Handle cash transactions, and balancing of cash register and negotiate opening store credit card.

Welcome customers upon arrival and inform them of store items and offer assistance.

Unload merchandise from trucks, transfer stock to sales floor and set up of merchandise displays.

Prepare stockroom for new merchandise, as well as maintain clean and orderly stock room.

SKILLS

Microsoft Word/PowerPoint Microsoft Excel Internet Research

Exceptional Customer Service Problem Solving Detail Oriented

REFERENCES AVAILABLE ON REQUEST

Contact this candidate