Customer Service Human Resources

Indrayani Valinjkar

**********@*****.*** / 647-***-**** / Linkedin http://in.linkedin.com/in/indrayani/

Administrative Assistant

Objective

To obtain a challenging and fulfilling position that will allow me to utilize my administrative and interpersonal skills and be an asset to the organization.

Work Experience

Managed functions such as data entry, report generation, scanning documents and maintaining the files online, updated reports such as leave track, employee master file, offer track, recruitments report

Arranged and coordinated workload priorities and meeting schedules, managed calendar of executives as per the business requirements, Submitted monthly reports to senior executives

Handled incoming mails and phone calls, resolved and redirected inquiries of both internal and external customers and maintained interoffice communication via e-mails, memos

Generated and filed necessary documentation through electronic and hard copy, provided logistics support

Converted manual employee record of 300 to HRIS (LOGOS -oracle based software)

Maintained records for housing, ticketing, leave administration, medical benefit (government and private)

Completed the following courses and certifications Communication Skills, Effective Supervision Skills, Time and Task Management

Computer skills

Strong MS Office skills (Word, Excel, Outlook, PowerPoint), Working knowledge of Microsoft Visio Drawing

Working knowledge of Oracle 12i, PeopleSoft

On-line training

Completed on-line training on AODA Customer Service Training, Occupational Health and Safety Awareness training for workers in Ontario, Understanding Human Rights Training, and WHMIS 1988 Training, Workplace Violence and Harassment Employee Training (Ontario bill-168), Safe Lifting Training.

Details of Work Experience

HR Intern Jan 2016 to present

Habitat for Humanity

Freelancing HR Consultant 2014 to 2015

Ashnik Pte Ltd

Supervisor 2010 to 2013

Saif Bin Darwish (civic works general contracting)

Human Resources Executive 2006 to 2009

AECOM Middle East (formerly, Cansult Maunsell)

Human Resources Supervisor 2005 to 2006

Abu Dhabi University

Volunteering Experience

Scanning delegates for sessions – HRPA Conference 2016

Administration Assistant - YMCA of Greater Toronto (Newcomer information Center)

Education

Master in Human Resource Development Management

Masters of Arts, Counselling Psychology

Certified Internal Auditor for Quality from ISO 9001

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