Network Engineer
Resume:
MIGUEL MONTANO
*** ******* ******* ****, ** Calgary, Alberta T3K 5X2
actcrn@r.postjobfree.com 403-***-**** (Cell-phone)
SUMMARY OF QUALIFICATIONS:
Solid knowledge of LAN/WAN and Satellite network administration and support under Windows NT/2003/2008/8/2012 server and Linux.
Specialized in Cisco, Micom, Avaya, Nortel, Vanguard and iDirect systems.
Experience with Fiber Optic STM networks, FDDI, and local LAN networks based in Fiber Optic.
Virtual Server and VM-workstations, management (VMWare and Oracle Virtualbox).
Proven expertise in supporting and troubleshooting hardware, software and networking issues.
Demonstrated ability to diagnose issues and satisfy users through analysis and problem resolution. Recognized as the “go-to person” for immediate resolution to technical issues.
Organized, follow-through abilities and detail oriented, able to plan and oversee projects from conception and successful conclusions
More than 15 year experience evaluating, designing, installing, maintaining and troubleshooting IT networks and servers for Telco’s, large corporations, and small companies, including Banks, hospitals, government agencies and pharmacies.
Strong technical background, genuine commitment to quality and customer satisfaction. CERTIFICATIONS:
Certified in Cisco networks (CCNA - Cisco Certified Network Associate).
Cisco VoIP networks.
Cisco BGP and MPLS networks.
Microsoft Windows NT Core Technologies.
CAREER PROGRESSION:
Senior Network Analyst
RigSat Communications, Calgary, AB 2012 to Present
NOC Network Administrator.
Working with: iDirect Satellite communications HUB, based on four Linux RedHat servers, configure network routers for satellite dishes, Cisco VoIP phone system over SIP and Cisco network based on 2911 and 7204 series Routers, bandwidth and Internet access administration through an ASA 5500 series Firewall and Sophos UTM.
IT support for remote customers in the oil field and others.
Currently working with Cisco VoIP system based on Cisco 2800 series routers, using FXO-VIC cards and T1 cards running over a SIP protocol configuration using Linksys and GrandStream ATA devices in order to provide phone service trough a satellite network.
Developing a Linux Asterisk server for voice-mail over SIP system integrated with Cisco routers through a SIP trunk configuration.
Also developed Traffic Report Server based on Linux Fedora 12 and Samwill system.
VoIP integration between Nortel BCM for analog and VoIP phones with Cisco 2800 series router. Network Systems Administrator
Rinax Computer Systems, Calgary, AB 2011- 2012
IT support for clients connected through VPN network.
Configuration, installation of Windows, Linux and Unix Servers.
Support for Database connection based application.
General troubleshooting related with network environment. Network Analyst
RigSat Communications, Calgary, AB 2010 – 2011
NOC Network Administrator. Working with satellite communications HUB, configure network devices for satellite dishes, Cisco VoIP phone system over SIP and Cisco network. Backbone IP Administrator
Entel S.A., La Paz, Bolivia 2008-2009
Entel is the largest telecommunications company in Bolivia.
Successfully finished Cisco VoIP certification course in 2009.
Successfully finished BGP Protocol certification course in 2008.
Administered the backbone digital voice and data networks between major domestic cities as well as international hubs; used fiber optic and cable connections. o Monitored the hardware/software marketplace; recommended initial acquisition for testing/evaluation of new products; recommended the acquisition of preferred production products; installed and maintained the operational hardware/software of the Backbone network.
o Backbone primarily used the Cisco GSR 12000/7600 Series. Instructor and Chief of Laboratories
Aquino University – Bolivia, La Paz, Bolivia 2003–2008
This is a medium size university with 4,000 students and about 200 faculty and staff.
Initially I was a part time Instructor teaching courses in Computer Networks, Traffic Theory, Applied Technology and Video Systems to Telecommunication Engineers.
In October 2004, took over the Administration of the University’s Electronic, Digital Systems, Network and Transmission laboratories; installed and maintained the lab equipment. Electronic Engineer
Bisa Bank, La Paz, Bolivia 1994–2004
This bank specialized in serving large businesses and very rich individuals from head office with 50 branch offices.
Initially worked in the IT User Support (Help Desk) area and assembled, installed, troubleshoot and provided preventative maintenance for the computers; supervised up to 3 technicians.
In 1999 became head of Voice, Data and Electrical Power Network Administration; supervised up to 10 technicians.
Designed and supervised the installation of data cabling and electrical systems for the main office and all branches.
Nortel Option 11c and Panasonic PBX’s administrator for more than 7 years as part of the daily business activities.
Evaluation, implementing and administration of Avaya Definity PBX for VoIP configured for a Call Center integrated with a Siebel CRM system trough a CTI server and IVR system. Computer Technician
Microtek Bolivia S.R.L. La Paz, Bolivia 1993–1994
This wholesale/retail company primarily assembled and sold desktop computers to businesses and private individuals.
Installed, troubleshoot and maintained computers, applications software and networks in large corporations (e.g., multi branch banks, hospitals, government agencies) and individual’s homes and small businesses (pharmacies).
ADDITIONAL SKILLS/TRAINING:
Courses of Cisco and others: ICND, MPLS, BGP, VoIP, Vanguard Routers, Microsoft Windows NT, and so on.
Expert in assembling, installing and handling a wide range of computer and network communication devices such as Wi-Fi Routers and Access Points, Winegard and Motosat controllers, HSPA/LTE routers.
Also expert working with:
o LAN, VLAN, WAN networks,
o TCP/IP, UDP,
o QoS for VoIP and Satellite systems,
o Routing protocols such as: RIP, OSPF, EIGRP-IGRP, BGP and MPLS, o Link protocols like: PPP, SLDC, Frame Relay, and DSL, o VPN’s and Tunneling protocols like: L2TP/IPSec, GRE, and PPTP. o Troubleshooting tools like: RDP, VNC, WireShark, Logmein, TeamViewer, Putty and more.
Proficient with:
o Linux RedHat, Centos and Ubuntu,
o Windows XP/2000/2007/Vista/Win8/2008 Server/2012 Server, o Virtual Machine system: VMware ESXi 5.1.0, Oracle Virtualbox. o iDirect NMS (Network Management System) and Protocol Processor servers and application like iMonitor, iBuilder and iSite.
Experience using database administrators like: FoxPro and SQL.
Programming skills: Visual Basic, C++, Delphi.
Proficient in using electronic diagnostic tools including: Spectrum Analyzer, Network Analyzer. Oscilloscope and more.
EDUCATION:
Windows 2008 Server (4 modules)
SAIT (Southern Alberta Institute of Technology), Calgary, AB 2009-2010 M.Sc. Network Communications
Major University of San Andrés, La Paz, Bolivia 2000-2002 B.Sc. Electronic Engineer
Major University of San Andres, La Paz, Bolivia 1988–1993 Cisco Certification (Cisco Academy)
CCNA (Cisco Certified Network Associate), La Paz, Bolivia 2009 CITIZENSHIP AND IMMIGRATION STATUS:
Canadian citizen,
US Green Card holder
References:
Aaron Bobick (former supervisor at Rigsat)
actcrn@r.postjobfree.com
Weimar Taborga (Colleague)
Director Network Engineering at Verizon Wireless
actcrn@r.postjobfree.com
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