BABETTE J. GARCIA

*** * ****** *** *********, CA. 93534

909-***-****

actcp0@r.postjobfree.com

Strong leader and manager with a passion for team building and outcomes! AREAS OF EXPERTISE

Management Customer Care Accounting

Salesforce CRM Team Development Leadership

Account Retention Sales Generation Process Optimization

Microsoft Office Suite PeopleSoft ACICS/ACCSC/WASC/HLC

ABHES CampusVue SOX

CAAHEP/MAERP AS400 Microsoft Publisher

EXECUTIVE PROFILE

PROVEN METHODOLOGY:

Ensures compliance with stated goals and objectives, collaborating with numerous departments and successfully executing a program by deadline.

Possesses exceptional communication and interpersonal abilities, rapidly developing positive and productive working rapport with associates, clients and vendors.

Strong self-starter; thrives in leadership positions that demand team building, training and development, and supervisory skills; where management of team dynamics is key.

Highly adaptable, rapidly learning new procedures and processes while putting new concepts into application.

POST SECONDARY EDUCATION CAREER PATH

Regional Career Services Supervisor November 2015 - Present Prospect Education Salt Lake City, UT

Oversee department functions, managing and mentoring a regional staff.

Standardize the career placement process and procedures to include metrics.

Monitor monthly overall and program progress for placement at each campus and ePod to ensure company standards are achieved.

Oversee and monitor the development and retention of relationships with employers for the purposes of externship and job placement of graduates.

Oversee and monitor the development of job orders from employers.

Manage and monitor the services and resources provided to students and graduates.

Build community involvement at the campus level.

Maintain accurate graduate and alumni placement data via CampusVue application.

Timely completion and submission of all required reports.

Deliver presentations to new and continuing students, graduates and alumni focused on Career Development and the services provided by the Career Services Department through the use of technology, where applicable.

BABETTE J. GARCIA

712 W Avenue H11 Lancaster, CA. 93534

909-***-****

actcp0@r.postjobfree.com

Director of Career Services June 2015 – November 2015 Charter College (Sole subsidiary of Prospect Education) Lancaster, CA

Maintain understanding of laws and regulations for employment in various states.

Hire, train, and manage career services staff.

Liaise with online coordination of services for students, graduates, and alumni.

Develop and train toward daily, weekly, and monthly run rates and goals.

Survey employers for skill needs, software utilization, and job trends.

Ensure the proper maintenance of graduate files.

Coordinate with Academic team for employer relations toward Practicum/Employment.

Assist employers in facilitating hiring process: contacting students/graduates/alumni.

Negotiate with vendors for Career Services support tools and directly report to CEO for potential implementation.

Associate Director of Career Services

DeVry University

January 2013 – January 2014

Fresno, CA

Serve as coach, mentor, and manager to staff.

Structure team roles and flexibly re-deploy resources, as business needs evolve.

Ensure collaboration with other campus departments.

Track all metrics related to placement and employer account development/maintenance.

Oversee special events: PACS, Career fairs, graduation.

Operate as Career Services Rep or Employer Relationship Developer in priority or difficult situations as conflict resolution.

Provide reports and analysis of progress to Campus Leadership.

Provide insights to trends and provide recommendations improving processes. Director of Career Services

Everest College

September 2007 – December 2012

City of Industry, CA

In addition to leadership and mentoring shown at above employers the following provided:

Managed a team of 15 Career Services staff toward daily, weekly, and monthly goals.

Manage the Campus Default Prevention activities to include Financial Literacy, Exit Counseling & Delinquent Borrower Counseling.

Facilitate interdepartmental communication regarding campus default prevention efforts.

Conduct training ensuring compliance and implementation of Default Prevention.

Provide guidance to Campus Student Loan Specialist on the Federal Loan Program and policies/procedures associated with Cohort Default Rate.

Generating new accounts by offering consistent customer care and product knowledge. EDUCATION

Master of Science in Business Administration w/Human Resource Focus Everest University

GPA 3.25

2009

Tampa, FL

Master of Science in Business Administration

University of Phoenix

GPA 3.78

2006

Springfield, MO

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