EDUCATION

Bachelor of Arts in Political Science

Mississippi State University, Starkville, Mississippi, 1988

Special Education Teaching Certificate

Education Service Center Region 20, San Antonio, Texas, 1995

EXPERIENCE

Information Technology Consultant

Experis, San Antonio, TX. 2010 - 2015

Hired as Information Technology Consultant for the United States and promoted to Service Consultant responsible for remote trouble shooting of networks, database, and web servers in Asia, Europe, Africa, North America, and South America

Promoted to Interim Shift Lead/Lead on Duty responsible for coordinating critical incident responses on six contracts

Tracked critical incident responses in Remedy and local web based incident tracking systems

Updated customers on the critical incident responses via phone and email

Web Developer/Administrative Lead

General Dynamics, Trusted Technologies, San Antonio, TX. 2001-2010

Provided customer support and the development of web pages for UNIX and Microsoft based multi-level networks in North America, Europe, Asia, and the Middle East

Documented and tracked requirements, development, testing, and delivery as Administrative Lead for one contract and administrative support of two others

Managed the setup and operations of a backup site for servers in another state as Contract Administrative Lead

Special Education Teacher

S. C. U. C. Independent School District, Schertz, TX. 1994-2000

Provided direct instruction of students with emotional disturbed disorders across four academic levels

Developed behavior intervention plans and coordinated with school administration, district psychological staff and student guardians

Improvements in behavioral intervention led to a 75% drop in administrative discipline action for the class

Commended by district staff for improvements made in state and federally regulated documentation

MILITARY EXPERIENCE

Intelligence Flight Commander Reserve Adviser, USAF (Reserve)

1 SOW, Hurlburt AFB, FL. 2006-2010

Deployed as director of the active duty flight's Middle East operations

Developed manning recommendations for new reserve positions

Developed a tracking system to help insure reserve training requirements were met on time

Intelligence Flight Commander Reserve Adviser, USAF (Reserve)

353 SOG, Kadena AB, Okinawa, Japan. 2003-2005

Acting Flight Commander during commander extended absence

Coordinated flight response to natural disasters

Corrected errors in reserve records with higher headquarters

Operational Intelligence Officer, USAF (Reserve)

Air Force Special Operations Command, Hurlburt Field, FL. 2003

Monitored, analyzed, reported and provided recommendations to senior leadership on activities which impact unit operations

Responsible for night shift analysis and reporting for unit operations in the Middle East

Computer Network Defense Analyst, USAF (Reserve)

Air Intelligence Agency, Lackland AFB, TX. 1999-2003

Monitored and reported on the worldwide threat to DoD computer systems

Database updates reduced active duty workload by 15%

Edited planning document for Air Force implementation

Chief of Operational Intelligence, USAF (Reserve)

433 AW, Kelly AFB, TX. 1993-1999

Supervised the analysis, management, and distribution of mission critical intelligence information to flight crews and command staff

Conducted section self-inspections and insured prompt corrective actions are taken in deficient areas

100% of suspenses met during contingency operations

Corrective self-inspection actions led to excellent ratings on all command level inspections

Plans Officer

AETC, Randolph AFB, TX. 1993

Reviewed, edited, and coordinated of command regulations and planning documents

Reviewed and coordinated plans for base closure teams

Chief of Ground SIGINT Threat Branch

Electronic Security Command, Kelly AFB, TX. 1990-1992

Supervised intelligence research analysts in the development of worldwide operational security assessments

Supervised the management of operations threat databases

Represented the unit on command assessment teams to Europe and Central America

VOLUNTEER EXPERIENCE

~ Parent Leader for youth group

~ Substitute teacher for youth group leader

~ Adult Sunday school teacher

SKILLS

Microsoft Office

Excel

PowerPoint

UNIX

PLSQL

HTML

Sensitive Compartmented Information cleared for twenty years

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