Manager Customer Service
Resume:
ERWIN BADILLES ALONG
Email : *****.*****@*****.***
Mobile : 009****-***-**** / 006****-***-****
Position applied: WAREHOUSE MANAGER /
LOGISTIC EXECUTIVE
QUALIFICATIONS
* An intensely committed and hardworking team player who does not leave work undone. Efficient and very adaptable to any working class and condition.
* Very keen to details, possesses openness to criticisms or comments in improving one’s craft and endeavor.
* Peculiarly patient and sincere in all tasks. Practices a principled line of thinking and professionalism. Belief in morals of the greater good benefiting the majority.
COMPETENCIES: (Skills/Ability)
* Computer literate and office correspondence writing ability
* Interior and outdoor designer
* Window display and focal points arrangement
WORK EXPERIENCE
THE IML GROUP LLC. WAREHOUSE MANAGER /
(NESTLE / UNILEVER / NOKIA) LOGISTIC EXECUTIVE
Office 110, Al Tayer Bldg., Sheikh Zayed Road June 10, 2006 – June 4, 2014
Dubai, United Arab Emirates
* Manage the receiving, shipping, handling, distribution and storage of all freight, product and supplies that come in and out in the warehouse.
* Manage an annual budget or capital investment plan for warehousing functions across the organizations.
* Ensure all production orders are shipped to customers in a timely manner in adherence to Delivery schedules.
* Maintain strict control over inventory levels in order to meet internal and external demand of product.
* Take into account full implications of freight turnover, size, weight and other factors when allocating warehouse space.
* Develop and/or enforce policies regarding security and safety in order to maintain a safe working environment.
* Maintain appropriate and complete documentation regarding regulated products and/or hazardous materials.
* Coordinates with the Sales Managers/Supervisors of warehouse employee, including delegation of laborers for co-packing of items and ensures all orders are organized and delivered on time.
* With good interpersonal skills to interact with different types of people and must be able to listen actively any instructions given and communicate both verbal and writing for executions.
* Conduct periodic spot-checks of inventory levels, supplies, equipments and submit report to the head of operations and promotions.
* Assess the needs and arrange the purchase of moving equipment like trailers, forklifts, crash pads.
* Identify discrepancies between inventory records and take action.
MOUANO COMPANY, INC. OPERATIONS SUPERVISOR
Manila, Philippines Feb. 04, 2002 – Dec. 15, 2005
* Implement standards like housekeeping, good grooming, customer service and hold staff accountable.
* Monitor daily time record of personnel.
* Act as officer to all perspective designs and overseeing quality control.
* Provide outstanding customer service.
* Provide leadership and be a role model on how to get things done.
* Train and develop personnel.
* Review weekly, daily and monthly sales performance versus goal.
* Discuss merchandise movement with buyers and merchandise managers.
* Identify and shop competition.
* Implement store promotions and events.
BATCHFIL ENGINEERING AND CONSTRUCTION PURCHASING SUPERVISOR
Manila, Philippines June 04, 2001 – Jan. 31, 2002
* Manage materials/equipment inventory.
* Maintain and established new relationship with subcontractors and suppliers to ensure adequate resources for all projects and to continually improve pricing and quality of work.
* Maintain and implement construction performa / budget for each project.
* Create scope of work and negotiate pricing contracts with subcontractors and suppliers.
* Issue purchase orders for procurement and expedition of materials and equipment for jobs.
* Meet subcontractors and supplier on site as necessary.
* Ensure compliance to project budgets and provide analysis of deviations.
* Ensure accurate takeoffs to ensure budgets are accurate.
* Research new materials for design and cost savings.
* Develop and implement new purchasing strategies to deliver ongoing cost reductions and process simplification.
* Assist in settling invoice or contract disputes and handle change order requests.
* Forecast upcoming demand and maintain sub/supplier information on company online management systems.
HOMEWORLD SHOPPING CORP. VISUAL MERCHANDISER
SM SHOEMART SALES EXECUTIVE
Manila, Philippines Dec. 3, 1996 – May 12, 2001
* Taking direction from head office on corporate schemes when appropriate.
* Installing, dismantling displays and able to concentrate and work to tight deadlines.
* Preparing visual merchandising packs, including plans and photographs, for other stores in the chain, to make sure all displays present a consistent image.
* Visiting branches to train and brief staff on arranging displays.
* Sketching designs and developing floor plans, making the most of the space available.
* Researching lifestyle and design trends and making sure designs will appeal to the target audience.
* Working with other members of the design, marketing and buying team to develop themes and color schemes for displays – for example Christmas, Valentine’s day, sales and special promotions.
* Creative, Imaginative and Energetic.
L & M MAXCO COMPANY INC. GENERAL CLERK
Manila, Philippines Aug. 26, 1996 – Nov. 04, 1996
* Keep records of everything from office activities to customer interactions, enter data, such as sales transactions, in computer databases.
* Manage schedules and appointments.
* And distribute memos and reports.
* With confidence and comfortable using digital hardware and software, so they can total figures in spreadsheets, write letters using word-processing applications and respond to emails.
* Responsible for usage of common office machines, including copiers, fax machines, phone systems and mails sorters.
* Assisting on payrolls and responsible for bank transactions.
* Organizing, storing and processing both digital and document information.
* Can interact with all kinds of employees, customers and suppliers, from the couriers who bring in ordered suppliers, to department heads who need errands run.
* With good interpersonal skills to interact with different types of people and must be able to listen actively any instructions given and communicate both verbal and writing for executions.
SEMINARS / TRAINING ATTENDED
01. Team Enhance Workshop Manila, Philippines
02. Proper Display Procedure Manila, Philippines
03. International Flower Arrangement Manila, Philippines
04. Basic Life Support Training Manila, Philippines
05. First Aid Training Manila, Philippines
EDUCATION
NFE Graduate of Caregiver New Era University
2002 – 2003 Philippines
Bachelor of Science in Business Administration New Era University
1994 – 2000 Philippines
Secondary Education New Era University
1989 – 1993 Philippines
Primary Education Jose Rizal University
1983 – 1989 Philippines
PERSONAL
Birth date: 15 October, 1976 Nationality: Filipino
Marital Status: Single Visa Status: Join immediate with NOC
Driver License #: 476245 – UAE / N02.15.029026 - PHIL.
To: Human Resources Manager
Dear Sir/Madam,
Undersigned would like to apply for the post related in Warehouse Manager / Logistic Manager considering my 18years of experience garnered from Philippines, and various parts of Middle East and Asia.
Included herewith are my curriculum vitae to justify my competencies in this scope, while my contact number is 009*****-******* and or 006****-*******.
You can reach me thru online via available sites below:
Skype ID : ******@*****.*** or ereo15
Viber ID : 006****-*******
ICQ ID : Eissa Ishaq Haider or 006****-*******
Furthermore, all pertinent documents are made available upon request.
Thank you very much.
Sincerely,
Erwin Along
Enclosure: Curriculum Vitae
Contact this candidate