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Quality Assurance Manager

Location:
West Chicago, IL
Posted:
January 31, 2016

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Resume:

AMARJEET KAUR

***, ***** ******* ****

West Chicago, Illinois

Mobile:- 630-***-****

E-mail - actcd8@r.postjobfree.com

CAREER OBJECTIVE:

Seeking challenging career as a Software Quality Professional and reach up to the excellence taking those challenges as driving force. Willing to work with an organization where I can apply my expertise to work continuously in the pursuit of achieving proficiency, excellence and bring benefit to the company.

HEIGHLIGHTES:

Over 4 Years of professional experience in Quality Assurance and in System Testing (Manual & Automated) of Client-Server and Web Applications.

Knowledgeable in all aspects of the System Development Lifecycle with a proven track record supporting a wide range of applications, platforms and all quality related documentation (Test Planning, Test cases, Test Scripts, Test data and Status reports, defect logging, defect tracking)

High level understanding of relational database designs and SQL script writing and execution.

Strong Data Base concepts and have excellent experience in Oracle, SQL Server.

Strong troubleshooting, analytical and problem solving skills.

Good communicator and team player.

Can work well under pressure, hardworking, quick learner, and dependable

TECHNICAL SKILLS:

Test Management HP Application Lifecycle Management, HP Quality Center

Regression Testing HP Unified Functional Testing, Quick Test Professional, Selenium

Defect Tracking Tools Quality Center, Clear Quest, JIRA,

Specialty Black Box Testing

RDBMS SQL Server, My SQL, Oracle

Testing Types System, Stress, Load, Reliability, Acceptance,

Functionality and regression Testing.

Testing Methodologies Waterfall, V- methodology, Agile

Operating Systems: Windows, UNIX, Linux

Programming Languages: C++, Java, Visual Basic Script.

Computer Basics MS word, PowerPoint, Excel, Access, Photoshop

JOB EXPERIENCE:

JP Morgan Chase May 2014 - Present

Quality Assurance Analyst

Teller Express System additions (Standalone Application).

My team is responsible for addition of new updates in tellers express. I recently worked on ID requirement feature of teller express for any kind of cash deposits at branch location. System will prompt for account holder’s ID for cash deposits, this way no non account holder will be able to deposit cash. Business accounts and manager’s override were an exception. I wrote down test cases for every possible scenario as per the requirements and then ran them promptly once code was available, logged defects and had to send them back and forth many times with developers. Finally we were able to launch that update very successfully and on time.

Online Banking Application (Web based application):

Before Standalone application testing mentioned above, I worked with chase online banking application development team. Where customers could check their balances online, transfer money and make payments and open accounts online. This was a web based testing experience with functional, regression, integration and then system testing. I got to learn a lot here. Like:

Analyzing and reviewing business requirements.

Interacting with the QA lead, Developers, Business Analyst and Project Manager.

Developing test scenarios and test data.

Executed SQL Queries to retrieve information from database to assure data consistency and integrity.

With the help of SQL queries, the data on the front-end application was verified against the back-end database.

Updating Requirements Traceability Matrix by matching requirements and test scenarios.

Providing test progress updates to the QA Lead.

Analyze, open and close bug tickets and enhancements tickets.

Raising red flags sooner than later regarding major defects that could have major impact on project timeline.

Managing regression test suit with updates from each release.

Used SQL for data analysis and validation.

Sherman HealthCare Inc. March 2013 to May 2014

Quality Assurance Analyst (Manual)

New products update (Web based Application)

The main aim of the project was to re-design the website to add new facilities being introduced at the hospital for patients. User can visit the website and select the services they want. The users are provided with easy to use interface where they can search by doctor’s name, specialty, and location and insurance they have, make appointments and pay bills. One main new feature added on website was SmartHealth that make the business receive great positive reviews from users.

Analyzing and understanding the requirements specifications.

Involved in drafting the Test Plan with the BA's and managers.

Testing the data flow and using SQL Queries to extract data from database

Executed SQL Queries to retrieve information from database to assure data consistency and integrity.

Prepared the High level Test Scenario design document.

Execution of manual test cases and responsible to track and log the defects using Quality Center.

Performed Automation testing using QTP for regression testing

Developed the test scripts and analyzed the results in various stages of the application including integration, regression, functional and acceptance testing

Used checkpoints to check the functionality in QTP.

Created and executed detailed test cases with step by step procedure and expected results and maintained

the test logs, test reports, test issues, defect tracking using Quality Center.

Performed Integration and Regression testing to check compatibility of new functionality with the existing functionalities.

Mountaintop Technologies, Inc., Feb 2011 to Jan 2013

Assistant Quality Assurance Analyst

Worked on different projects as an off shore team for different company projects, contractual basis.

Authored test plans and test cases based on the software design and functionality requirements, which ensured the thorough testing of the product and adherence to design requirements.

Tested courseware and software for functionality, content, compliance. Performed testing on the platform specified in the contract and on a learning management system (LMS).

Documented defects discovered during testing and verified that all defects were fixed before final delivery.

Wrote final test reports summarizing the testing process and results, which confirmed the delivery of a high quality product.

EDUCATION:

Pursuing CSTE Certification. (December 2015 to Present)

Certification for QA testers from QA institute in Florida

Software Analyst certification from SigmaSoft Inc.

M.C.A from Kurukshetra university kurukshetra, INDIA (2009)

M.Sc (Computer Science) from Kurukshetra university kurukshetra, INDIA (2007)

PGDCA (Post Graduate Diploma in Computer applications) from Kurukshetra

University, Kurukshetra INDIA (2006-07)

Bachelors of Arts from Kurukshetra university, KurukshetraINDIA.(1996-99)

Senior secondary .(HBSE, Bhiwani, Haryana, INDIA) (1994-96)

NOTE: Foreign university credential evaluated from ECE and have been given same credits for degrees as per US standard of education.



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