Customer Service Administrative Assistant
Resume:
Nobledean A. Sarver
Salisbury, North Carolina 28147
Telephone: 704-***-****
Cell: 980-***-****
Email: ************@*******.***
Summary Retired Administrative Secretary & Research Training Program Coordinator in search of an Administrative Assistant/Secretary.
Skills Microsoft Office Suites (Word, Excel, Access, PowerPoint); Outlook, SharePoint, Reference Manager, PeopleSoft, Kronos, NotesLink, ChartScript, Clinipac, IPath, Epic, Data Entry, Student Affairs, Minority & Economically Disadvantaged Programs, Research Administration & Management, Grant Preparation, Community Outreach, R7 Training
Experience
Lowe’s Home Improvements
Customer Service Associate II (Fashion Lighting/Electrical Department) – Regular Part Time
11/09/2015- Present
Customer Service Associate I Fashion Lighting/Electrical Department) – Weekend Team
12/15/2014 – 10/26/2015
Provide outstanding customer service in a quick, friendly manner by answering customer questions and providing customer assistance with any purchases. Keep all shelves stocked.
Wake Forest School of Medicine
04/09-06/13 Administrative Secretary/Research Training Program Coordinator
09/03-04/09 Secretary III
Coordinate activities and events, on and off campus, related to Excellence in Cardiovascular Sciences Summer Research Program for Disadvantaged Students (EICS), the Translational Science Institute Scholars Program (TSI), the Post-Baccalaureate Research Education Program (PREP Scholars), Translational Biomedical Sciences Exchange Program (U.S.-Brazil), and the Science Without Borders Program (U.S.-Brazil). Create program announcements and online application for above programs. Coordinate institutional mailings. Create SharePoint file for all programs as a tracking tool for online applications, letters of recommendations, and transcripts for all programs. Liaison between Program Director, Assistant Program Director, faculty mentors and students. Create and maintain databases and files of past and current applicants/participants for above-mentioned programs. Coordinate all departmental journal clubs and seminars as requested by reserving conference rooms and set-up of audiovisual equipment. Provide administrative support to PhDs, Fellows, Graduate Students and undergraduates by keeping their calendars, scheduling appointments, creating agendas, coordinate all travel flights (domestic and international), and submit expenses for reimbursement in a timely manner. Submit requisitions through PeopleSoft for equipment and supplies as requested. Maintain Reference Manager Files. Assist with preparation and submission of all grant applications using InfoEd and eRA Commons/NIH website. Keep office area organized and clean, order office supplies when needed, distribute mail, answer telephone, and file.
Wake Forest School of Medicine
01/02 – 09/03 Administrative Secretary, Solid Organ Transplant Program
Coordination of all academic and clinical appointments for the Director of Solid Organ Transplant Program. Coordinate travel arrangements, domestic and international, and submit expenses for reimbursement in a timely manner. Coordinate meetings as requested by Director of Solid Organ Transplant Program. Coordinate events on and off campus as related to Solid Organ Transplant Program. Schedule operative procedures as directed by Solid Organ Transplant surgeons. Transcribe academic and clinical-related correspondence. Transcribe manuscripts and abstracts for submission to journals. Prepare PowerPoint presentations. Assist in preparation and submission of grant applications. Assist with coordination of faculty and staff recruitment by making travel arrangements, scheduling appointments to meet with other faculty, creating an agenda and host visitors to appointments. Distribute mail, answer telephone, file.
Wake Forest School of Medicine
08/84 – 01/02 Section of Hematology/Oncology
02/92-01/2002 Administrative Secretary, Bone Marrow Transplant Program
Coordinate all academic appointments for Director, Assistant Director, and another physician in Bone Marrow Transplant Program. Coordinate travel arrangements and submit expenses for reimbursement in a timely manner. Coordinate meetings related to the Bone Marrow Transplant Program. Keep database for all patients referred for bone marrow transplant evaluation and transplants completed.
Coordinate all bone marrow harvests as directed by the BMT Nurse Coordinators as well as for the National Marrow Donor Program through the American Red Cross in Charlotte, North Carolina. Transcribe academic and clinical correspondence including insurance letters. Assist in preparations of manuscripts and abstracts for submission to medical journals. Assist in grant submissions to National Institutes of Health and Cancer & Leukemia Group B. Assist in coordination of the Bob MacKay Memorial Golf Tournament and track donations to the Bone Marrow Transplant Research Fund. Coordinate the Comprehensive Cancer Clinical Grand Rounds. Create seminar announcements for Comprehensive Cancer Center Clinical Grand Rounds and track CME credits.
I was employed in the Department of Internal Medicine, Section of Hematology & Oncology for a total of 17 years, initially as a medical transcriptionist 1984-1988 and then as a Secretary III 1988-1992
Education Catawba College
Business Administration 2006-2008
New River Community College
Secretarial Science – Clerk Steno 1972-1973
Floyd County High School
Diploma 1968-1972
Certifications/Awards/Meetings:
Society of Research Administrators International
Departmental Administrators 202 Certificate Program August 3, 2006
Wake Forest University Health Sciences
Leadership Institute for Managers and Supervisors November 18, 2008
Society of Research Administrators International
Certificate of Participation March 8, 2010
National Institute of General Medical Sciences
Division of Training, Workforce Development, and
Diversity 2012 Meeting
J. W. Marriott San Antonio Hill Country, San Antonio, TX June 12-15, 2012
Hypertension & Vascular Research Center Team Leader
American Heart Association
Tanglewood Heart & Stroke Walk October 20, 2012
North Carolina Notary Public
Certified until October 29, 2013
R7 Training November 13, 2015
Lowe’s Home Improvements
Salisbury, North Carolina
References Available Upon Request
Contact this candidate