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Project Manager Customer Service

Location:
San Antonio, TX
Salary:
Neg
Posted:
February 02, 2016

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Resume:

JOSE G GARCIA

*** ***** ** *** *******,Tx *****

EMAIL: actc7q@r.postjobfree.com

actc7q@r.postjobfree.com

Phone:210-***-****

Cell Phone210-***-****

Objectives: Working in a challenging position as a Cable Technician and continuing to advance my skills and the success of my employer. Obtain a challenging position utilizing my skills, abilities and knowledge for professional growth.

Summary of Qualifications:

Technician possessing a Secret Clearance, offering years OSP/ISP expertise coupled with customer service professionalism.Good Communication skills Self Motivated / Team Player / Professional & Responsible,Problem solving skills ( Bilingual )

Experience:

EPS Corporation Jan29 2015- present Project Manager Monitor team progress and enforce deadlines.Define

project deliverables and monitor status of tasks.Deliver status reports to stakeholders for budgeting and planning purposes.Ability to motivate staff.Attend pre outage meetings where invited by outage planner. Ensure relevant operations are added to work orders to reflect the tasks & resources required (ensuring operations are set to correct dates).Keep Resource / Capacity coordinator informed of Project packages and assist with detail for High Level Plan.Discuss anticipated project dates with resource coordinator and generate a “ resource profile” for proposed projects .Keep Resource / Capacity coordinator informed of Project packages and assist with detail for High Level Plan. Liase with Project team to ensure materials are on site ready for execution phase. ALTA TELECOM Tech IV (fairpoint Communication) Oct 26,2014 Jan 2015 installation, testing, removal, and maintenance of aerial, underground, and buried multi-purpose communications cable to include coaxial and fiber optic cable and provide support to facilitate installation and maintenance of various types of cables. Typical duties will include: Install and work in manholes and conduit ducting systems; Install, pull, and test fiber optic, copper, and coaxial cabling; Terminate, splice, test, maintain, and repair fiber optic (including fusion splicing), copper, and coaxial cabling; Install interior fiber, copper, and coaxial cabling; Install fiber optic modems, multiplex equipment, patch panels, main and intermediate distribution frames, lightning protection, and supporting ground and power connections; Install cabinets, cable ladder and rack systems,

and equipment components in cabinet; Separate red and black interior signal cable distribution systems, exterior and interior coaxial cable systems, and supporting equipment to interface tactical and commercial cabling systems; Support unscheduled maintenance and trouble calls and shall provide on-call support and respond to outages during off-duty hours; Create and update a continuity book to include location of soft copy information, examples of PSA and project packages, and local POC information; Operate, and maintain test equipment, equipment, software and materials required to support I/O cable plant infrastructure; Perform preventive maintenance on all equipment operated to prevent degradation of services, and Provide Bucket Truck support install, test, remove, and maintain inside/outside cable plant and ancillary equipment. experience of the following inside/outside cable plant work: Installation of ducts and conduits, pulling cables, and terminating, testing, splicing, and repairing interior and outside copper, coaxial, and fiber optic cabling; Installation of fiber optic modems, fiber multiplex equipment, fiber patch panels, analog and digital copper patch panels, main and intermediate distribution frames; Installation of lightning protection and supporting ground and power connection, and Installation of cabinets, cable ladder and rack systems, and equipment components in the cabinets. scoop/ hydraulic jackhammer, standard backhoe, bobcat, cable reel truck, and 20K all- terrain forklift. installing cable in underground networks Various Schedules (Termination, cable, label, junction box etc.) Grounding and Bonding. and work with duct prints and job related documentation. General Dynamics information Technology

October 2012-Feb2014. Sr E&I Tech OSP/ISP

work with duct prints and job related documentation EIA/ECA EIA/

TIA Standards) (MCIS, TIMPO,AFMSA, SPAWAR E Standards), Field. Engineering Installation of

ducts and conduits, pulling cables, and terminating, testing, splicing, and repairing interior and outside

copper, coaxial, and fiber optic cabling. Installation of fiber optic modems, fiber multiplex equipment, ss and mm This includes fusion splicing, anaerobic polishing, hot melts, and unicam terminations patch panels, and analog and Ability to use OTDR, PMD, CD, ILM; digital copper patch panels, main and intermediate distribution frames.

Installation of lightning protection and supporting ground and power connections. Installation of cabinets,

cable ladder and rack systems, and equipment components in the cabinets.Building JDN and splicing cooper.Various Schedules (Termination, cable, label, junction box etc.) Grounding and Bonding ENVISTACOM Sr E&I Tech OSP/ISP

January 2012 -October 2012(EIA/ECA EIA/TIA Standards) (MCIS, TIMPO,AFMSA, SPAWAR E&I Standards) (Engineering and installation)Helmand province Camp LKG Camp Bastion Camp Leather Nick Afghanistan Supporting 9th Com MARINE maintenance, repair of computer/VOIP/cable systems to support Marine 9th com (SIPR/ NIPR/Centrix) network operations. Installation of fiber, copper cable and other support structures for data/telecommunication systems to specific US MARINE standards for ISP/OSP assignments.Grounding and Bonding install and make recommendations for new facilities and upgrades. Experience with trenching equipment, personnel lifts, use OTDR, PMD, CD, ILM; fusion splicing, various terminating and testing equipment for ISP/ OSP assignments and work with duct prints and job related documentation. Grounding and Bonding

Harris Corporation(Kforce)

Oct-Jan2011- 2012 Project Manager and Quality Control

(Engineering Installation )(EIA/ECA EIA/TIA Standards) (MCIS, TIMPO,AFMSA, SPAWAR E&I Standards) support Army 40th Centcom and Naval Bases in Guantanamo Bay Cuba Managing crews of technicians installing wireless AP’s, Cat5 and 6 and fiber optic cabling inside military hospitals Redlining existing CAD drawings and insuring BOM is correct and delivered on site. Perform QC inspections and address issues on site to ensure projects are completed in a timely and professional manner. Grounding and Bonding

AES International Corporation.

U.S. Embassy Bucharest, Romania Mar, 2011 – October 2011 Fiber optic Tech.

(EIA/ECA EIA/TIA Standards) (MCIS, TIMPO,AFMSA, SPAWAR E&I Standards. Installation of fiber optic modems, fiber multiplex equipment, ss and mm This includes fusion splicing, anaerobic polishing. OTDR, PMD, CD, ILM; capture the results; analyse and identify issues. cable cabinets and ladder rack systems, and equipment components in the cabinets, testing and repair of telecommunications equipment and systems.Grounding and Bonding work with duct prints and job related documentation. ITT Systems E&I Tech OSP/ISP

2010-2011 (Engineering and installation) (MCIS, TIMPO,AFMSA, SPAWAR E&I Standards(EIA/ECA EIA/TIA Standards) (OEF/OIF) USCENT at CAMP BASTION and Camp Leather Nick, Kandahar and Other Kandahar Afghanistan computer/VOIP/cable systems to support Navy, Marines, AIR FORCE. (SIPR/NIPR) network operations.Installation of fiber, copper cable and other support structures for data/ telecommunication systems to specific USAF CENT standards for E&I assignments Track/control job orders, troubleshoot, install and make recommendations for new facilities and upgrades. Experience with trenching equipment, personnel lifts, use OTDR, PMD, CD, ILM; fusion splicing, and various terminating and testing equipment for (OEF/OIF) assignments. Various Schedules (Termination, cable, label, junction box etc.)

ITT Systems E&I Tech OSP/ISP

2009-2010 (Engineering and Installation ) SPAWAR (EIA/ECA EIA/TIA Standards) (OEF/OIF) USCENT at Manas AB Kyrgyzstan computer/ VOIP/cable systems to support NAVY, AIR FORCE Centcom (SIR/NIPR) network operations. Installation of fiber, copper cable and other support structures for data/telecommunication systems to specific USAF CENT standards for E&I assignments Track/control job orders, troubleshoot, install and make recommendations for new facilities and upgrades. Experience with trenching equipment, personnel lifts,use OTDR, PMD, CD, ILM;, fusion splicing, various terminating and testing equipment for (OEF/ OIF) assignments. CENTCOM. Grounding and Bonding

ITT Systems 2007-2009 Baghdad, Iraq and other places in Iraq OSP/ISP Tech

TASWWCA

Development and O&M Technician (OSP/ISP)Design, installation, maintenance, repair of computer/VOIP/cable systems to support Army Centcom (SIPR/NIPR) network operations. Installation of fiber, copper cable and other support structures for data/telecommunication systems to specific US ARMY standards for ISP/OSP assignments. Monitor SNMP and Remedy applications to track/control job orders, troubleshoot, install and make recommendations for new facilities and upgrades. Experience with trenching equipment, personnel lifts, OTDR, fusion splicing, various terminating and testing equipment for ISP/OSP assignments. Grounding and Bonding

ARK Systems

2002-2007, Columbia, MD

Lead communication Installer Technician of all of all com rooms SEA and CMR MDF and IDF (ISP/OSP) – (MCIS, TIMPO,AFMSA, SPAWAR,E&I Standards(EIA/ECA EIA/TIA Standards) (OEF/OIF) AFMSA Team (Air Force Medical Support Agency)Design and installation of computer/VOIP/cable systems to support AFMSA network operations. Installation of fiber optic modems, fiber multiplex equipment, ss and mm This includes fusion splicing, anaerobic polishing, hot melts, and unicam OTDR, PMD, CD, ILM; capture the results; analyse and identify issues. terminations patch panels, and analog and digital copper patch panels, main and intermediate distribution frames.

copper cable and other support structures for data/telecommunication systems to specific US AIR FORCE standards for ISP assignments. Testing, troubleshooting, documentation of fiber, copper cable plants and grounding methods.Various Schedules (Termination, cable, label, junction box etc.)Grounding and Bonding

TEK Systems Trouble Shooter Engineering Installation

(Contract)2001-2002 Provide inside cabling installations, install new lines/ repair existing DSN phone lines, and LAN lines Utilize various media including single and multi-mode fiber optic modems, fiber multiplex equipment, ss and mm This includes fusion splicing, anaerobic polishing, hot melts, and unicam terminations OTDR, PMD, CD, ILM; capture the results; analyse and identify issues. patch panels, and analog and digital copper patch panels, main and intermediate distribution frames., CAT5e, CAT5, Primary client- HEB. Grounding and Bonding ARK Systems

2000-2001, Lead communication Installer Technician of all of all com rooms SEA and CMR MDF and IDF Columbia MDLead Install Tech

(MCIS, TIMPO,AFMSA, SPAWAR E&I Standards(EIA/ECA EIA/TIA Standards)Installation of ducts and conduits, pulling cables, and termination Testing, splicing, and repairing copper, coaxial, and fiber optic cabling.

Installation of interior copper and fiber optic modems, fiber multiplex equipment, ss and mm This includes fusion splicing, anaerobic polishing, hot melts, and unicam terminations patch panels, and analog and digital copper patch panels, main and intermediate distribution frames. cabling, fiber optic modems, fiber multiplex equipment, fiber patch panels, analog OTDR, PMD, CD, ILM; capture the results; analyse and identify issues. and digital,copper patch panels, main and intermediate distribution frames, supporting ground and power connections. Installing cabinets and ladder rack systems, and equipment components in the cabinets, testing and repair of telecommunications equipment and systems. Work for the Department of AFMSA Have worked in various Air Force Bases around the United States.

Dressed SEA and CMR rooms Grounding and Bonding, Various Schedules (Termination, cable, label, junction box etc.) ITT Cable Technician

1999-2000 (EIA/ECA EIA/TIA Standards) Installation of inter ducts and conduits, pulling cables cat 3, 5, and 25,50,100 pair cable, and fiber optic s.s, m.m. termination, testing, splicing, and repairing copper, coaxial, and fiber optic cabling use OTDR, PMD, CD, ILM; capture the results; analyse and identify issues. Installed power poles for the San Antonio schools Skills:Good Communication skillsSelf Motivated / Team Player / Professional & Responsible,Problem solving skills Lead Infrastructure and Quality Control, Project Manger Fiber Optic• fusion splicing, anaerobic polishing, hot melts, and unicam copper patch panels, main and intermediate distribution frames.

CAT 3, CAT 5, CAT 5E, CAT 6, CAT 6E, 100 pair • 66 blocks, Patch panels • SEA and CMR SEA and CMR, ITNS, IDF, MDF (EIA/ECA EIA/ TIA Standards) (MCIS, TIMPO, SPAWAR E&I Standards) Grounding and Bonding Engineering Installation.Telephony / HFC / Fibre principles / Testing Ability to use OTDR,Telephony / HFC / Fibre principles / Testing.Basic knowledge of electrical safety Basic Computer skills.



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