Customer Service Data Entry
Resume:
Elsie J. Moyer
El Cajon, CA 92020
************@*****.***
Objective
DATA ENTRY CLERK, 30 years 1 months experience
Abilities
I am detail oriented; team player multi-task and multi-phone line experience back up receptionist Data Entry Skills, Customer Service skills
Employment History
Volunteer Screener American Red Cross
12/2015 – Current
Check Intake Manager for New Volunteer Prospect (NVP).
Contact NVP by phone or in person to review steps necessary to become ARC Vol in person is preferred. Monitor NVP’s intake path progress, assist where necessary
Engage NVP to discover intent and match with mission opportunities. Refer Volunteer to appropriate department and engage with potential Volunteer Supervisor
Celebrate placement and volunteer assignment
If 2 week and 1 month follow up are “very satisfied” close cases
Request new case/NVP from Volunteer Services Department
Receptionist
03/2012 – 10/2012
KRA Corporation
Answer multi phone lines
Help clients in the resource room.
Do other miscellaneous duties like copying, filing faxing.
Help with Cal Jobs Website to help clients to do their resume
Office Manager
08/2010 - 02/2012
Diversity Solutions
San Diego, CA
Performed data entry forms, notes and documents into Proper database systems.
To keep accurate records. Managed Office of 5-7 employees.
Contacted clients to invite to our Career Job Fair.
Update the ACT1 Database Management. Do other miscellaneous duties such as input current details of clients
Data Entry Clerk
04/2002 - 07/2008
Construction Notice Services
San Diego, CA
Customer calling of clients Input data into computer system.
File and search records on companies.
Input documents into computer systems on clients.
Receive documents from various county recorders offices.
Do other miscellaneous duties such as fax, copy.
Run the Mail room and File room
Education History
Course of Study
Associates Degree in Criminal Justice ITT-Tech Institute 05/2005-08/2008
Certificate Electronic Health Records SDSU Extended Studies 02/2013-05/2013
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