Customer Service High School

TUNISIA TOWLES

**** * **** ****** ********, VA **223 **************@*****.*** 804-***-****

OBJECTIVE

I am seeking a company where I can use my experience and skills to help the company meet and surpass its goals and to be part of the success in an environment of growth and excellence.

SKILLS & ABILITIES

Adaptable

Cooperative

Dedicated

Functions well under pressure

Writing, Typing, and Oral communication

Cash Handling

Proficient with Time Management

Friendly

Outgoing

Punctual

Respectful

EXPERIENCE

CALL CENTER REPRESENTATIVE LASERSHIP

OCTOBER 2015-

Receive inbound calls

Answer questions customers have about company and company procedures

Assist customers with delays, disputes, inquires, and complaints

SALES ASSOCIATE JOURNEY’S

MAY 2015-

Offer friendly service to customers by responding to their needs and questions ensuring a memorable shopping experience

Maintain the merchandise and visual presentation standards throughout the store

Assist with the daily operational functions of the department

Assist with merchandising and floor moves

TEAM MEMBER (CROSS DUTIES) TARGET

JANUARY 2015- MAY 2015

Adequate Customer Service

Maintain a clean and positive work environment

Barista and stock merchandise

Cross training in Member Services

Handle cash transactions with customers

TEAM MEMBER SAM’S CLUB

AUGUST 2014- FEBRUARY 2015

Adequate Customer Service

Maintain a clean and positive work environment

Barista and stock merchandise

Cross training in Member Services

Handle cash transactions with customers

CASHIER COOK-OUT

JANUARY 2014- AUGUST 2014

Adequate Customer Service

Maintain a clean and positive work environment

Handle cash transactions with customers

EDUCATION

HIGHLAND SPRINGS HIGH SCHOOL, 15 S OAK AVE, HIGHLAND SPRINGS, VA 23075

HIGH SCHOOL DIPLOMA 2014

3.2 GPA

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