KISHOR KUMAR K, MBA

Kuala Lumpur +60-126****** actc25@r.postjobfree.com

Infrastructure Management & Operations Lead

Motivated, resourceful, and dynamic professional with more than 16 years of comprehensive experience and technical expertise as a Splunk Evangelist, Engineer, Global Head, and Service Lead. Skilled Splunk SME with experience identifying Big-Data Solutions for analysis of business and machine-related data. Demonstrates ability to develop and drive high-functioning teams capable of exceeding company strategic and financial goals. Leverages effective solutions with time management and exceptional team support to consistently achieve global quality, strategic, and financial objections. Seeking opportunities specifically in Splunk Administration and Splunk App Development within an organization that values hard work, integrity, and results.

Core Competencies

Leadership & Team Building

Infrastructure Management

IT Strategy & Consolidation

ITIL Process

IT Strategy & Consolidation

Process Design

Product Strategy & Roadmap

Risk Management

Strategic Planning

Change Management

Installation & Implementation

Team Development

Training & Administration

Operational Procedures

Network Administration

KPI & KRI Initiatives

Communiction

Database Management

Professional Experience

STANDARD CHARTERED BANK, Malaysia/Singapore/Chennai 2008 – Present

VP & Principle Infra Lead – Splunk/Big-Data (2014 – Present)

Effectively identified, architecture, and developed best practice solutions for delivery to Business, Application, and Instrastructure Teams based on team-specific needs.

Implemented and configured Big-Data Stack for analyze of Biz/Machine-related data.

Architectured innovative solutions in order to integrate data from diverse environments for automation, analysis, and visualization.

Successfully developed several Splunk apps for use in Biz and infrastructure monitoring and analytics that increased turnaround time for manual payments by 50% and improved productivity by 30% overall.

VP & Head of Global Technology Services (2014)

Consistently exceeding client needs and expectations as well as support across diversified locations.

Provided guidance and recommendations to IT Technology Decisions successful in reducing IT Complexity and securing cost reduction.

Developed production stability plans, KPIs, and plans for retaining talent while improving leadership skills.

Conducted risk mitigation through appropriate management and execution of audit-driven initiatives.

Maintained key relationships across client support groups, application, and development communities.

Created 10+ Splunk apps from design and planning through launch, used for Biz monitoring and analysis as well as various infrastructure-related activities.

Oversaw and assessed upkeep of bank’s Splunk services and infrastructure.

Global Head – UNIX Operations/SCB/Scope (2011 – 2014)

Acting Global Head – UNIX/SCB (2011)

Global Head – UNIX Projects, SCB (2010 – 2011)

Developed enhanced operational procedures and strategies aimed at functions to increase efficiency and achieve firm operational objectives.

Successfully increased server utilization and virtualization of regional infrastructure, removing redundant legacy systems and under-utilized infrastructure.

KISHOR KUMAR K, Page 2

Experienced, Continued

STANDARD CHARTERED BANK, Continued

Oversaw operations of Global UNIX Support Teams across distant locations and including support of Key Solaris/AIX and Linux platforms.

Identified, communicated, and marketing success of key individuals and teams.

Established and maintained critical relationships across client support groups, application, and development communities.

Supported ITIL framework and participated in change, problem, and incident management processes.

Senior UNIX System Consultant, SCB (2008 – 2010)

Served as Deputy Team Leader to actively support Team Leader in all managerial and technical activities on daily basis.

Established and maintained critical relationships across client support groups, application, and development communities.

Supported ITIL framework and participated in change, problem, and incident management processes.

Led team through Release Management process for development of new builds for AIX infrastructure in UNIX Estate.

Chosen as single POC for all AIX-related escalations based on technical expertise and communication skills.

Conducted disk management, file system administration, and user administration.

Performed proactive maintenance and support of UNIX critical infrastructure-related components such as NIS+, NFS, and DNS.

Prior Experience

TATA CONSULTANCY SERVICES – ASIA PACIFIC PTE LTD, Singapore 2007 – 2008

Assistant Consultant & Onsite Coordinator for Deutsche Bank

SUVIN TECHNOLOGIES PTE LTD, Singapore 2006 – 2007

Senior AIX Administrator for IBM Singapore Pte Ltd.

TATA CONSULTANCY SERVICES LTD, Hyderabad/Chennai 2004 – 2006

Project Leader

QUINTILES TECHNOLOGIES INDIA PVT LTD, Bangalore 2004

Senior Executive IT

IBM INDIA GLOBAL SERVICES LTD, Bangalore 2003 – 2004

Senior Lead Specialist

SUPRAWIN TECHNOLOGIES LTD, Bangalore 2000 – 2003

System Administrator

Technical Skills

Splunk – Architect

Infra/App/REST/SDK

Big Data – HDFS

Flume/Kafka

Sqoop/Hive

OS – AIX

LINUX

Solaris

Middleware – MQ

Education

Master of Business Administration, NIBM, 2015

Bachelor of Technology, Electronics & Communication, M.S.R.I.T., Bangalore

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