Customer Service Data Entry

Todd Hooper § I ron River, Mi § Phone: 906-***-****

Email: ***************@*******.***

Bio: Eager, likable young professional looking to make his next move into a lasting career. I am starting to begin honing skills in data/business analysis and modelling but am also an especially capable writer and have expertise in security analysis and investment valuation. I possess a polite & professional demeanor, am an able communicator, am highly flexible, am an effective priority-setter, good with the public, adaptable, work well in teams but can self-direct, and make the best of criticism. My commitment is to make your organization’s goals my own and to get where I want to be through continual improvement and adopting a healthy team spirit.

Study

Northern Michigan University – 2008-2011 (earned B.Sc, Finance) Ferris State University - worked toward above from 2006 Organizations The Superior Fund – A student managed investment fund with a million dollar endowment. Served as a mid-level active member who participated in group buy/sell and policy decisions. I successfully argued for the addition of Boeing stock to our holdings for a modest profit. (one of only two profitable picks that year) http://smif.thinkfoster.com (may no longer be up)

Work History

The Retirement Advantage - February ‘15 - November ‘15 Determine eligibility of participants for 401(k) benefit plans, enter and process compliance paperwork pertaining to retirement plan administration, determine required minimum distributions and modify and correct data for plan participants in pension database software Krist OIl company - May-August ‘14 (medical separation) Security department, auditor Balance invoices, audit stores watching surveillance footage and making recommendations, background checks, general office skills. (left for health reasons) Ski Brule Ski Tech - Dec ‘13-Apr ‘14

Rental department; Renting of equipment, ski tuning and binding, extensive customer service and manual labor also data entry and cash register operation. Border Grill - Apr ‘13-Nov ‘13

On-call Data analysis, cost variance analysis projects, spreadsheet design Freelance survey taking - January 2012 temporary assignment The Daily News (Ogden Publishing)- July ‘10 - September ‘11 and occasional later substitution Paper carrier: Deliver large volume of newspapers to residences and businesses 6 days a week plus holidays, keep records, place posts, customer service, train replacement Skills/Abilities

Efficient and effective statistical and data entry and analysis skills, strong pattern recognition capacity, solid understanding of investment analysis: fundamental and technical, familiarity with performance indicators, basic accounting familiarity, business writing, MS Office suite (advanced in Excel, intermediate Access), tax preparation, Photoshop, and PC repair.