Customer Service Inventory Control

Luis A. Perez

*********@*****.*** / cell: 623-***-****

Objective

With an enthusiastic drive, determination, and a proven ability to oversee an efficient operation, production, maintenance, and quality control. A strong work ethic, demonstrates an ability to plan and organize in a fast paced environment. “To run an efficient distribution facility, communication is critical for motivating, developing, and increasing productivity.”

Employment History

Cardinal Health 07/2014-present (Warehouse II)

Performing / controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product.

Picking, packing, shipping, and staging of all orders per portable display picking device.

Efficient flow of product.

Stock Yard Meat Packing Company Phoenix

07/2006 – 06/2014 (Inventory control / warehouse Group Lead)

Data entry, cycle count, file management, discrepancy report for all gains / shrink, logistic / flow recommendations, and formula maintenance on Excel spreadsheets

Assisted in warehouse activities, trained new employees, monitored mispick error, selected pick orders, stocked, and monitored inventory,

Loaded outgoing and incoming trucks.

Acted as a liaison between operations and finance team.

Carried out established operational procedures for activities such as verification of incoming and outgoing shipment.

Coordinating warehouse activities such as production, sales, record control and purchasing.

Ensured customer services a priority / verified orders were processed, invoiced, and shipped correctly and on time.

Screened and trained warehouse / transportation personal to perform at acceptable levels.

Evaluated each team member for his / her strengths and weakness. Effectively using their strengths to improve employee productivity, attendance, and moral.

Monitored daily / audited bi-weekly inventory, FIFO of multiple warehouses.

08/ 2005 – 06/2006 (Box truck delivery driver)

Perform audits of box truck per D.O.T and federal guidelines

Daily deliveries and backhauls completed

Proper documentation of all financial transaction with customer and followed strict company policies.

04/2003 – 07/2005 (Seafood department)

Cutting / trimming seafood according to specifications / packaging to specifications

Receiving all fresh seafood to HACCP guidelines / accurate documentation per HACCP procedures.

04/2001 – 04/2003 (shipping / receiving)

Knowledge of shipping procedures for method of consignment

Post weight / shipping charges

Maintain files of shipping records / bill of lading / purchase orders

Trace missing / lost shipments / record shortages and eliminate damaged merchandise / communicate with vendor / file claims(s)

Attach identifying information / delivery instructions on containers

RF experience

Strict adherence to HACCP guidelines and procedures for receiving.

07/1999 – 04/2001 (Freezer stocker)

Stocking and rotation / allergen’s

Standup forklift experience ( Crown / Raymond / Cherry picker ) electric pallet jack ( Crown / Raymond ) propane sit down forklift (16 years experience on all equipment )

08/1996 – 03/1998 (will-call)

Customer service a priority, assembled orders in a timely manner.

Managed and documented all returns from delivery’s

Quality control to strict HACCP procedures for all returns’ placed back to inventory

Accomplishments

Implemented cycle count cause report to target / eliminate discrepancies

Developed linked worksheets to monitor multiple facilities.

Integrated LOOKUP formula that populated other worksheets for a more lean operations process and minimized downtime due to redundancy.

Reduced salvage / yield of damaged and cut product / case in case out

Streamlined all inventory control files / developed a comprehensive file system pertaining to inventory control.

Reference:

Tim Gaston / Friend / 602-***-**** (Stock Yards Meat Packing Company) Night Operations Supervisor

Chris Anzures / Business / 480-***-**** (21st Century Vitamins)

Operations Manager

Contact this candidate