Computer Technician

Jeffrey Shawn Perdue

*** ********* **. *********, ** 27013

Mobile 704-***-**** or Home 704-***-****

*******.******@*******.***

Qualifications

CompTIA A+ Certified

Worked as an PC Technician

Worked on a Windows 7 Migration Project

Worked on a printer swap-out project

Worked on a BIOS update project

Relevant Skills

Information Technology

Enter commands and observe system functioning to verify correct operations and detect errors

Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications

Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support

Install new printers, connect new printer to print server, run test fax to insure printer is connected to print server

Backup user data and migrate user data

Confer with staff, users, and management to establish requirements for new systems or modifications

Answer user inquiries regarding computer software or hardware operation to resolve problems

Education

Catawba College Salisbury, NC

Bachelor of Business - Information Systems

ITT Technical Institute Charlotte, NC

Associate of Applied Science - Computer Network Systems

TechSkills Charlotte, NC

ITSA Certification - CompTIA A+

Work Experience

PC Technician - Contract

Home Business 2008 - Present

Worked on computers as a side business in between IT contracts

Career Match Solutions 2014

Windows 7 migration

Vendor - North Carolina Department of Revenue

Company was transiting to a Windows 7 environment on all computers

Back up customer data before re-imaging computers from XP to Windows 7, testing equipment, install computer, migrate user data, work with client to make sure they were accessing the proper software and were able to access their data on the server.

Robert Half 2013

BIOS update for Iredell County Public Schools

Vendor - CompuCom/Lenovo

SmartSource 2012

Printer Swap-out

Vendor - Family Dollar Stores

Talk with manager about printer Swap-out

Install new printer, connect the printer to the print server, and run test fax

Uninstall old printer, package old printer for shipping

Sappenfield Staffing 2012

Roll out new computers 3000 laptops and 1000 desktop computer

Vendor - Iredell County Public Schools

Unpack, test all computer hardware, log in to school wireless network so computers can be re-imaged, and install all computer within the school system

Apex Staffing 2011

Help Desk - reset computer passwords for company employees

Vendor - Wachovia Bank

QST Industries 1996 - 2008

Warehouse - Shipping and Receiving

Material Handler, Selector, Mail Room Clerk

Military

US - North Carolina Army National Guard 1986 - 1992

Management of tools & parts specialist

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