ZOILA HIDALGO

Pembroke Pines, Fl

***-****

OBJECTIVE

To obtain a position where I can utilize my skills to grow along with the company PROFESSIONAL SKILLS

. Excel e Filing/Editing . Customer Service Skills

. Windows . Typing . Telephone Skills

. WordPerfect . Office Procedures

. Power Point

EDUCATION

Loan Processing/Gold Coast Schools

Miami,FL. Completion date: 6/04

Office Technology Program / Computerized Administrative Assistant Business Technology lnstitute, Miami,FL. Completion Date. 6/99 EMPLOYMENT HISTORY

Costumer service,Loan Specialist, Countrywide Home Loans, Hialeah, FL 121**-***** Post-closer; Responsible for auditing files after closing and shipping to the corresponding department

Processor Assist., Arys Mortgage Corp., Weston, FL 021**-***** (Company Downsizing) Pre-processing; responsible for executing loan application, order appraisal, inspection, property title, file, data entry and customer service.

Supervisor, JMH Sales Corp., Miami, FL 06/98-03/03 Supervise employees, process sales, payroll, data entry, customer service Performed phone interviews and sales presentations for clients Handled both dial-in and dial-out phone contacts with tact and professionalism COMPUTER SKlLLS

Proficient in Excel, Windows, Microsoft Word, Power Point and general office procedures Bilingual English and Spanish

REFERENCES

Available upon request