Software Microsoft Office

Shandra Zunda

********@*******.***

248-***-****

OBJECTIVE

Provide exceptional client and administrative support in a healthcare organization through the application of my experience and education in the area of medical insurance specialist and office administration.

EDUCATION

Baker College Auburn Hills, 2010 – 2015

Associates Degree in Applied Science – Medical Insurance Specialist

Internship: Henry Ford Hospital - Verifying patient demographics, CPT and Diagnosis coding, along with doctors authorization signature before sending thru to billing.

C.P.R certified 2015 – 2017

SKILLS & ABILITIES

Knowledge of various software systemsICD-9 CM and ICD-10 CM Coding

CMS1500 Claims processing and follow up CPT-4 and HCPCS Coding

Proficient at data entry including charges and demographics including insurance

Knowledge of compliance requirements for billing Microsoft Office Suite

SAP system software

Vertex tax software

Answering/routing incoming calls using multiline VOIP phone system

Microsoft Word, Excel, One Note and PowerPoint software

Proficiency with Outlook email program

Faxing and scanning capabilities

Mail sorting and distribution

Alphanumeric filing

Knowledge of EPIC software

EXPERIENCE

Receptionist – Assistant Branch Administrator 2002 – 2015

Graybar Electric Inc.

8350 Haggerty Rd. Belleville Mi.

Complete/update tax certificates using Vertex software.

Preparation of yearly audits to meet IRS deadlines.

Processing vendor and company invoices to be distributed to payables.

Processing customer purchases using ACM software.

Keeping updated customer account records in database.

Answering /routing calls, greeting customers and directing them to correct departments.

Keeping daily logs regarding customer visitation and employee activity.

Inventory and ordering of office supplies using company credit card.

Producing daily tracking and proof of delivery reports.

Member of AAPC - 2015 – Current

Contact this candidate