OBJECTIVE
I am seeking a challenging career opportunity as a Project Manager specializing in System Development Life Cycle (SDLC), analyzing and documenting business requirements, requirement definition, and system design/system development and testing.
EDUCATION
Information Systems Security (Computer and Networks), Graduate Certificate June 2015
Durham College, Oshawa, Ontario
Master of Business Administration (Financial Management) July 1999
Lagos State University (Evaluated by World Education Services WES,
Canada to be equivalent to Master’s Degree in Canadian educational system)
Bachelor of Science Degree (Computer Science/Economics) July 1987
Obafemi Awolowo University (Evaluated by World Education Services WES,
Canada to be equivalent to Bachelor of Science Degree in Canadian educational system)
PROFESSIONAL CERTIFICATIONS
PMP (Project Management Professional) Certification July 2014
CISA(Certified Information Systems Auditor) September 2015
RELEVANT SKILLS
Highly skilled in requirements gathering, analysis and document
Good working knowledge of all techniques used in Information Assets Protection, Systems Acquisition, Systems Audit, Systems Development, Systems Implementation, Systems Maintenance, Systems Operations and Systems Support
Extensive experience in end-to-end Software Development Life Cycle(SDLC), Software
Application Design with special focus on application systems testing, management of change
requests, tracing requirements during implementation and post implementation documentation
of lessons learned
Very adept in the use of data mapping and work flow diagram in business process mapping improvement methodology using visio and use of SharePoint to build forms and views with Basic Workflows
Extensive Project Management experience demonstrated in the ability to translate project
requirements/strategy across organizational levels using task planning, Work Breakdown
Structure, schedule, resource, time, cost, communication, stakeholders and quality management
skills to drive projects to success
Detail-oriented and organized leader, with strong interpersonal, collaboration and problem-
solving and issue resolution skills, excellent communication and presentation skills, facilitation
skills and proven ability to work on numerous projects and activities simultaneously
Highly proficient in the use of Microsoft tools such as Excel(Macros), PowerPoint and Word
Good working knowledge of Enterprise Resource Planning (ERP) SAP Sales and Distribution
(SD), Finance and Control (FI-CO) and Material Management (MM) Modules and IBM
Cognos 10.2.2 Business Intelligence
PROFESSIONAL EXPERIENCE
Business Analyst November 2014 to date
MC Telecoms
Gather, analyze and document business requirements for enhanced billing platform.
Document Current State Processes for the various business units that touch billing platform using process mapping
Conduct reviews on billing applications, analyze how it could be integrated with company’s website and assess relevant impact on business units most especially back office support
Gather Technical Specification for project and analyze overall System Requirements needed to power e-store for billing platform and also analyze and translate high level Business Requirements to Functional System Specification
Work extensively with developers on defining suitable application needed for project and ensure issues encountered during development are resolved
Work closely with internal stakeholders such as business /process owners, project team and other external stakeholders to ensure their interests are accommodated in the development of business requirements and information technology solutions
Evaluate existing application and provide recommendations for enhancements and improvement to ensure system availability at all times
Perform data validation, functional integration, end-to-end and cross browser testing with QA and development team to identify vital defects in billing platform and e-store to ensure projects meet customers’ requirements
Participate in walkthroughs to understand dynamic changes in customer’s adaptation to new billing platform.
Manager, Business System Analyst - Sales Administration January 2012 – March 2014
Total Nigeria Plc
Analyzed Business Requirements with Project team on management of Customers Accounts during implementation of Enterprise Resource Planning (ERP) SAP
Provided expertise on Production Master Data Setup to IT group, Data governance team and Business Partners during projects, outlined and documented impacts to Production Master Data. This ensured smooth transition of data from old to new system and integrity of master and transaction data in the new system
Participated in walkthroughs with focus groups for multiple line of products to enable the company expand its scope of business and gain good market share in the industry
Provided daily status updates to business units and project sponsors with a view to identifying medium to critical piece of the project that could affect deliverables and take immediate actions to mitigate any risk that may arise
Co-ordinated activity sessions of all Customer Service Centers in the Company
Co-ordinated reviews with Business owners, Stakeholders on current developments through project life cycle
Reviewed with technical team, Fuel Debit Card Processing for Fleet Management (Total Card)
Documented and Analyzed technical details as it pertains to Fuel Debit Card Processing for Fleet Management (Total Card) and actively participated in walkthroughs to understand dynamic changes in customer’s adaptation to the new Debit Card system
Conducted weekly reviews and walkthroughs with Stakeholders on deliverables.
Manager Business Analyst- Procedures/Policies 2009-2012
Total Nigeria Plc
Organized consultation and discussion with respective employees on procedural issues and changes on software/system functions
Initiated, developed and documented new procedures, policies within IT group, Data governance team and all business partners
Engaged in various change management activities such as training strategy and coordination, communications and behavioral adoption.
Responsible for coordinating general walkthrough of procedures and policies used to identify, breakdown, design and document business processes across the organization.
Worked closely with functional and project managers to develop change plans for new systems, vendors, customers and business areas towards making the organization ready for change.
Coordinated walkthrough sessions to review user requirements and obtain required sign-off and also organized training sessions, interviews, workshops with all stakeholders on new policies and procedures
Developed procedures, processes and workflow analysis required by projects to meet set objectives.
Documented possible gaps in current procedure and policies, created process flows to determine future state of procedures and policies.
Data Integrity Manager 2005-2009
Total Nigeria Plc
Led key change management on data governance component on Enterprise Resource Planning (ERP) projects which included stakeholder analysis, impact assessments, strategic communications and sustainability plans.
Developed solutions in collaboration with other stakeholders to ensure the organization understand and embrace the practice of effective data governance
Set up and enforced definition standards for database set up to ensure integrity, confidentiality and availability of database
Worked with data owners to access the necessary levels of access controls, including privileged access for data items, tables and files to prevent inadvertent or unauthorized access
Implemented and monitored controls to ensure that only authorized personnel can update the database
Set up and monitored controls to handle concurrent access problems such as multiple users attempting to update the same data at the same time – transaction commit and locking of records/files
Established and monitored controls to ensure accuracy, completeness and consistency of data elements and relationships in the database
Established and implemented data backup and recovery procedures to ensure availability of database and minimum disruption to business activities during disasters
Ensured prompt and complete invoicing of Sales transactions through the SD Module in SAP
Systems Support Manager 2001-2005
Total Nigeria Plc
Supported and ensured smooth functioning of Local Area Networks (LANs), Wide Area Networks (WANs), network segments, and internet and intranet systems.
Ensured all system components worked properly together through effective system design and this ensured minimum disruption to system operations
Diagnosed hardware and software problems reported by users and escalated to appropriate quarters where necessary
Designed and deployed networks throughout the company in line with company’s strategic objectives
Established and implemented data backup and recovery procedures to ensure availability of database at all times
Administered and maintained file servers, Virtual Private Network (VPN) gateways, intrusion detection and prevention systems, desktop computers, printers, routers, switches, firewalls, phones, software deployment and security updates and patches
Assessed hardware and software resources and made recommendations for future upgrades to ensure that future increase in the size of company business is taken care off by proportional increase in information resources
Ensured network connectivity in the company’s LAN/WAN infrastructure is in line with technical considerations, identified and addressed users’ needs and evaluated and modified system’s performance on regular basis.
Maintained integrity of the network, server deployment and security
TECHNICAL SKILLS
OPERATING SYSTEMS UNIX, OS/400, Windows 95, Windows 98, Window NT 4.0, Windows 2000,
Windows XP, Windows 7, Windows 8 and Vision
LANGUAGES DBASE III+, RPG/400, RPG II, Pascal, Cobol, Fortran, CL FoxPro
PLATFORM IBM AS/400 9404 Model D10, AS/400 9402, AS/400 9406, IBM, Compaq,
DELL, SUN Microsystems, HP Servers on Windows 2000
SOFTWARE Ms Excel, Word, Access, Visio, Project, Outlook, SQL, SAP Template Light,
SAP Harmonie, TOMFC, TOMCARD. Hacking and Exploits tools, Network
Monitoring and Pen Test tools, Security Auditing tools for Network and Systems
FORENSIC Forensic Toolkit (FTK) Software, Password Recovery Toolkit (PRTK) and Access
INVESTIGATION Data FTK Imager.
HIGHLIGHTS OF SOME OF THE PROJECTS CARRIED OUT IN THE PAST
Implementation of Enhanced Billing Platform for MC Telecoms customers
Implementation of SAP – Template Light for Total Nigeria Plc
Implementation of Debit Fuel Card (Top Card) for Fleet Management for Total Nigeria Plc
Implementation of Wide Area Networks (WAN) connecting Head Office to Regional Offices in Total Nigeria Plc
Upgrade of Debit Fuel Card for better Fleet Management for Total Nigeria Plc
Implementation of SAP – Harmonie for Total Nigeria Plc
ADDITIONAL PROFESSIONAL TRAINING
Certificate in Project Management – JK Michaels Project Management, June 2010
Certificate in IBM Cognos Framework Manager: Design Metadata Models (V10.2)
Newcomp Analytics, Markham, Ontario, July 2014
Training on SAP BI/BW - ERPTEK, Mississauga, Ontario, September 2014
Certificate in UNIX Solaris 2.6 System Administration, JKK
Certificate in Interconnecting Cisco Network Devices (ICND V2.0), Bitrax
Certificate in Administering a Microsoft SQL Server 2000 Database, London, United Kingdom, October 2004