AMPARO I TORRES
**** ****** *** **. *********, TX 75134 C: 214-***-**** *******.******@*****.***
OBJECTIVE
To bring enthusiastic customer service to all patients in a health care facility.
SKILL HIGHLIGHTS
Exceptional patient care and interaction
Cooperative team member
Venipuncture
Quick learner
HIPAA Certified
Take weight, blood pressure, temperature
CPR Certified
Planning/coordinating/ Scheduling
PROFESSIONAL EXPERIENCE
7/2015 to Present Assistant City Secretary
City of Cockrell Hill- Cockrell Hill, Texas
Customer service: help with payments at the window or questions over the phone.
Accounts payable: pay all vendors with provided invoice.
Help city administrator with council meeting packets for council
Duties as assigned.
12/2013 to 7/2015 Water Utilities Clerk Administration
City of Cockrell Hill- Cockrell Hill, Texas
Customer service: greet customers and help with questions about bills, properties, and fees.
Person who manages the water bill cycle for all residents of Cockrell Hill.
Coordinating and scheduling building inspections.
Manage and approve applications required for receiving City permits.
Accounts receivable
07/2014 to 12/2014 Phlebotomy Internship
Golden Cross Academic Clinic, Methodist- Dallas, Texas
Assist and care for patients
Perform venipunctures when needed
Execute HIPAA to prevent patient information misuse
04/2010 to 10/2011 Pharmacy Service Assistant
CVS Pharmacy- Dallas, Texas
Customer Service: greet the customers and help answer questions.
Assists the pharmacist in filling prescription items.
Takes inventory, checks in drugs and supplies, stocks shelves and removes out-of-date items from the inventory.
Inputs patient data and medication orders into a computer system.
Prepares medications including emulsions, liquids, powders, and ointments.
Able to look up and assign correct insurance code to patients file.
02/2008 to 08/2009 Teller
Chase Bank- Dallas, Texas
Represents the bank in a courteous and professional manner.
Receives and processes deposits.
Receives and processes loan payments.
Cashes checks and other negotiable instruments for clients.
One responsible for travelers’ checks, official checks, and gift cards inventory.
EDUCATION AND TRAINING
2014-2015 Phlebotomy Certification
Eastfield College- Mesquite, TX
2009 Associates in Science Degree
Mountain View College- Dallas, TX