Network Technical Support
Resume:
Sean O’Boyle Ortega Cell: 832-***-****
*** ****** **** ****** ****. Apt 4108, Spring, TX 77373 E-mail: **********@*****.***
OBJECTIVE
Seeking position as a network engineer where I can utilize my networking and management skills and experience in order to setup and manage a network and also attain other vital job skills.
Key Strengths Include: Technical Support System Design; Data Migration; Infrastructure Management; Hardware/Software; Troubleshooting; System Maintenance
CERTIFICATIONS
(MCP) Microsoft Certified Professional
(MCSE) Microsoft Certified System Engineer
(CCNA) Cisco Certified Network Associate (Valid through October 2018)
(CCENT) Cisco Certified Entry Networking Technician
A+ Certified Service Technician
N+ Certified Service Technician
LICENSES: TWIC Card Clearance
Transportation Worker Identification Credential License
Expires: July 10, 2020
TWIC, Houston, Texas
TECHNICAL SKILLS
O/S: Windows OS, Server 2008, Active Directory
Software: Exchange, CiscoWorks, ASDM, Microsoft Office, Antivirus
Network Service: Demonstrated Knowledge of Data Networks and Other
LAN/WAN Protocols, TCP/IP, VPN, RIPv2, EIGRP, OSPF, BGP
Computer Hardware: RAID, SCSI, IDE, and SATA, Servers, Workstations, Laptops,
and Printers
Physical network specs: High-speed copper CAT5-6, VoIP and wireless
CISCO: routers, switches, wireless devices, and access technologies
Cisco Routers: (1800, 1900, 2800, 2900, 3800, 3900, 4000, 6500)
Switches: Cisco: (Catalyst 2900, 3650)
Cisco IOS software 12.4T/12.1/12.0/11.3
Switching (Ethernet) related tasks included implementing VLANS and configuring ISL trunk on Fast-Ethernet channel between switches.
Designing: DNS and Exchange server 2000-2004
Professional strengths
Over 10+years' experience in LAN/WAN, Layer 2, Layer 3, routing, switching technologies, systems design, administration and troubleshooting
Comprehensive knowledge of CISCO networking technologies and protocols
Extensive knowledge of Network System Engineering methods
Proficient in technical and non-technical communication, both in oral and written
Good leadership skills and has the ability to guide and provide technical direction and supervision for a given project
Excellent problem solving, analytical and logical thinking skills
PROFESSIONAL EXPERIENCE
Abbott Ireland Diagnostic Division, June 2014 to May 2015
Contract work, Network consultant and support
Responsible for the operation and availability of LANs, WANs, VLANs and Telephony services
Design and implementation of Network infrastructure as well as complete network upgrading and reconfiguration.
Configure Cisco network devices such as Routers and Switches
Rack Mount, maintain, troubleshoot data and voice network components including copper and fiber optic cabling, Router and Ethernet switches
Configured/ administered/ deployed several Cisco 6500 series switches.
Performed network administration tasks such as creation and management of VLANs, and PVST
Perform administration, optimization, and support of internal LAN/WAN infrastructure.
Assist network operations and level two network engineers in the diagnosis of difficult or complex network related problems.
Troubleshooting and documenting the L2 connectivity issues.
Develop and assist in projects for replacement and upgrade of devices which are EOL.
Configuration and Maintaining of Cisco devices, predominantly Routers 3600/ISR series, L3 Catalyst Switches 3560, 3500 series onsite
Configured and deployed Cisco 6500, 4500 and 3750 Catalyst switches at the core, distribution and access layers respectively.
Configure and maintain Cisco 3725 routers Cisco 2950, 3750, 6500 switches.
Configure switch ports for new users and network devices.
Configure port security on all network switches.
Hygea LLC, Panama, September 2012 to February 2014
Contract work providing IT services and Network support
LAN design and setup
Wireless network installation and configuration
ComputerZ 101, Houston, TX December 2011
Contract work providing IT services and desktop support to customers
Newtrients21, Magnolia, TX January 2009 to December 2009
Network Administrator and Web design, SEO to increase site traffic and search engine placement
Manage network
Manage Web-site
Supplement Spot, Magnolia, TX November 2003 to December 2008
Network Administrator and Web design
Manage network
Manage Web-site
Perform monthly backup of all data
Manage e-security that includes implementing policy and procedure guidelines for blocking potentially dangerous viruses from the network
Provide computer and network technical support in house, on site and via phone
Build, install and maintain computer hardware and software including desktops and servers
Maintain all operating system and client access license for network
Test and evaluate software and hardware before deploying on network
Bray Controls, Houston, TX April 1999 to October 2003
Network Administrator and Help Desk
Manage network accounts for large (500+ employee) national and international company
Administer Windows NT TCP/IP only network
Responsible for 16 NT servers on site that included an Application server, Domain Controllers, Web server, Proxy server, File and Print server, and Exchange server
Maintain Network Servers for DHCP, and WINS
Perform monthly backups of all data
Manage e-security that includes implementing policy and procedure guidelines for blocking potentially dangerous viruses from the network
Provide computer and network technical support in house, on site and via phone
Build, install and maintain computer hardware and software including desktops and servers
Maintain and setup phone and voice mail service for employees
Maintain all networks, PC, and phone configuration logs
Maintain all operating systems and client access license for network
Test and evaluate software and hardware before deploying on network
Aztec South INC (International)
Computer Consultant and Technician – November 1995 to January 29, 1999
Build, install and maintain computer hardware and software
Provide computer and network technical support in house, on site and via phone
Test and maintain PBX systems, Nortel and Meridian equipment, Option 21
EDUCATION
Associate of Applied Science, Networking Specialist Microsoft, 2011 Lone Star College, Houston, TX
Cisco Network Administrator Specialist Certificate, 2011 Lone Star College, Houston, TX
Microsoft Networking Specialist Certificate, 2002 Lone Star College, Houston, TX
Information Technology Certificate, 2002 Lone Star College, Houston, TX
Overall GPA 3.65
Lone Star College Graduated from Cisco Academy leading to CCNA certification
HONORS AND ACTIVITIES
Presidents list, 3 semesters
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