Network Admin
Resume:
Albert Hoston
Culver City, California 90230
*************@*****.***
Objective
Network Systems Specialist, Network Servers Installation, Desktop hardware/Software Support and Software solutions Project Planning and implementation.
Work Experience
Network/ Desktop Systems Specialist
8/2015 – Present Dell Imaging Projects
Imaging Team Lead for Dell Customer Sites – Imaging all PC/Laptop Devices, Inventory all devices,next day support monitoring for issues.
Extensive knowledge application deployment tools such as MDT, KACE and SCCM, with emphasis on Windows, OS Deployment, Application Deployment, patching, Active Directory, and GPO management
Extensive experience supporting desktop hardware, software and strong troubleshooting skills with the ability to gather all relevant information, identify problems, and implement solutions quickly
Knowledge of data center and sever environment
Knowledge of SharePoint, Exchange, VMWare and storage technologies is desired
Experience leading large-scale desktop projects and ability to multi-task and be flexible enough to quickly change priorities in a fast pace environment
Professional work ethic with the ability to meet commitments and deadlines and take ownership of problems
Ability to work independently as well as effectively in a team environment
Excellent verbal and written communication skills and ability to document technical processes and procedures
Strong customer service skills. Ability to multi-task and attention to detail prioritize tasks
Network/ Desktop Systems Specialist
7/2007 – 7/2015 Vitas Innovative Hospice Care
Charged with performing various network management and administration tasks onsite and remotely. Provide Technical Support for Program Site Buildings on the Network. Strong attention to details with the ability to troubleshoot issues and provide resolution. Research and development of technical solutions verbal and written communications skills sufficient to clearly convey technical information to users of all backgrounds and levels with a vision for the future.
10+ years experience in Server/Desktop, Windows XP-Vista-7-8- OS X Linux upgrades & Support, Installation and setup of all Handheld Equipment Apple iPhones, iIPads setup with Airwatch encryption software. People Soft Human Resources Software, All MS Office Suite Versions, SecureDoc Encryption software. Sharepoint administration, Imaging PC’s with Ghost, Altiris, Arconis Software. updates client network documentation. Support other office technology (televisions, projectors, video conference equipment etc.) Troubleshooting of local and network HP printers and Canon/ eCopy machines.
Maintain Inventory Orders of New Equipment and Coordinate repairs of all existing Devices. Technical support for Windows XP/7-8 PC’s and Laptop/Tablets, Remote access software, User with Remote Cisco/VIP VPN Access and In-house Cisco Wireless access points issues. Skilled with common information systems security practices, SCCM, policy administration, and user rights/access controls.
10 + years Windows Server03/08,Updates and Patches, Develop and maintain server inventory and configuration documentation, Solarwinds & load balancing software, Solid knowledge and experience with Active Directory Administration, TCP/IP, HTTP,FTP, Wan-Lan Connectivity, Experience in VMware ESXi 5.x include DRS Virtual Center, File and Print Services, Vendor access (ATT, Verizon, Sprint, etc Testing of new and upgraded software prior to rollouts software Included:
10 + years Microsoft Exchange Admin, Server setup . MS outlook Client setup
Project Management, Projects include: Window Server 7 upgrade Altiris Server Setup and Support, HP/Sharp/Canon/Ricoh Printers Scanners & Brother Faxes.
APC UPS Symmetra RM Backup Power Equipment, Disaster Recovery
HP Tape Backup storage Units of all DC-File-CMC VoiceMail servers on All Sites.
Vmware vCenter vSphere Server installs 5.5-6 with Windows SQL Express on 2008 R2. VMware Client installation setup,
Cisco VOIP Upgrade & Administration, Cisco Call manager and Cisco Unity Voicemail. All PBX Equipment and Phone Support (Tadiran, Cisco Express VOIP), Cabling and Troubleshooting all Phone Issues. All Music Info-link On-Hold devices. License and Vendor Interactions, Training of All Staff Technical and Program.
Sr. Network Desktop Eng. II
3/2003 – 7/2007 Ameriquest Mortgage Company, Orange, Ca
Install and Troubleshoot Network servers, PC rollouts, Upgrades of Software on Server/PC's. License and Vendor Interaction, Training of Technical Staff, Testing of new and upgraded software prior to rollouts.
Software included: Windows 2000/03, XP, MAC, Active Directory Administration, People Soft Human Resources Software, MS Office, Citrix Server installation, Altiris Remote Access software, Peregrine Service Center, Lotus notes, Outlook, MS Exchange, Empower Mortgage Management Software, Adobe Graphics Applications(Illustrator, Photoshop,etc Cisco VPN Software, IBM Laptop setup/ Configuration
Education
12/1993 United Education Institute, Los Angeles, Ca
Information Technology, Basics of Electronics Concepts and Theory, Novell and NT Installation and Administration. Associate degree, A+ Certification.
8/1978 - 1/1983 Arizona State University, Tempe, AZ
BIO-Chem Major
3.5 years
5/1978 Carnegie-Mellon Univ., Pittsburgh, Pa
Associate Degree
English-Physics
Skills
HP Cert, Dell Cert. MCP, Cabling/Hubs Cisco Pix/Firewall/VOIP MS Exchange /Outlook Network Backups APC Symmetra 6000-UPS 1500 Altiris Servers Novell 3.12-4.11 PC Desktop Project Manager/Lead SQL 6.5-7.0 DB Terminal Server/Citrix Windows Servers 00-02-03-08 Wins/DNS Admin
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