Technical Support Office/ IT Administrator

Artemio M. Romasanta Jr.

Address: Blk. * Lot ** Phase 1 ext. Greengate Malagasang

*-* **** ******

Mobile no: +63-917******* Email address: ************@*****.***

S K I L L S

Infrastructure Management

Desktop and Servers

Network Setup (Wired and Wireless)

Network Administration

Computer Maintenance

CCTV Installation and Configuration

Platform Management

Operating System (Windows, Linux, MAC, Android, iOS)

Microsoft Application (Word, Excel, PowerPoint, Access, Outlook, SharePoint, MS Lync)

Cloud Services Applications (O365, Dropbox, Evernote and etc.)

Open Source (Sugar CRM, Joomla, Drupal, Virtual box, Open DNS, Wireshark, NMAP and etc.)

Programming Language (Basic PHP, Java, JavaScript, HTML, CSS)

Database ( MYSQL, MS SQL)

Multimedia/Graphic Design ( Adobe Photoshop, Dreamweaver, Flash, Illustrator)

WAMP/LAMP setup

W O R K E X P E R I E N C E

TECHNICAL OFFICER I FES PHI L I PP INES

2010 – July 2014

Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure.

Participate in technical research and development to enable continuing innovation within the infrastructure.

Ensure that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, and partner.

Ensure all important documents of team members including COP are backed up and secured on regular basis.

Develop and give training on information management and security features for Citizens CARE, especially in regards to their database but also soft and hard copy documents are kept in the office, laptops, etc.

Lead and give technical support on implementing the IFES SharePoint and Office365 systems and ensure DC, Manila and Cotabato-based team members have equal access to shared documents. Include photos, videos, presentations as well as documents.

Develop and maintain a file system database with all software, manuals, etc. for easier access and Artemio M. Romasanta Jr.

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reference.

Give capacity building workshop to team members to help them more independently manage common trouble-shooting issues.

Create PowerPoint templates, draft presentations (based on materials provided by program staff), recommend photos/videos available for presentation/proposal purposes, and provide graphic design skills to enhance written materials.

Provide technical support to other CSO Manila based partner and capacity building workshop as requested.

Review regularly IFES’ IT policies and implementation especially in areas of security, back-ups, knowledge management, and making entire team more efficient through the provision of adequate equipment and software.

Coordinate with IFES-DC IT for any updates on technical matters in accordance with the requirements of IFES-Philippines local staff.

Conduct one-on-one and group trainings for IFES-Philippines staff on basic immediate and advance computer skills.

Assist in the IFES’ local procurement and develop a competitive procurement environment in accordance with IFES requirements.

Assist with the development knowledge management structure.

Perform other related IT duties, as requested.

IT CONSULTANT I FES PHI L I PP INES

2009 – 2010

Provides training for the IFES-Philippines Office Manager/IT Administrator on the IFES network, hardware and software and other key IT issues;

Provides maintenance of the IFES Philippines website (backend);

Updates the web site content on an as needed basis and ensures the website remains current (front end); Keeps the IFES Philippines site secure and running, checking regularly for malicious software;

Provides IFES with monthly updates on web traffic statistics and assists IFES in increasing site traffic;

Troubleshoots major hardware or software issues in the office on an as-needed basis;

Assists the IFES-Philippines Chief of Party in the maintenance of her home office hardware and software, including regular back-ups;

Troubleshoots hardware and software issues in the COP home office on an as-needed basis;

Assists in the maintenance and updating of the Citizens CARE website and database as requested;

Travels to Mindanao to perform trainings and provide other assistance to Citizens CARE;

Provides training to IFES staff on IT issues as needed; and

Performs other related IT duties, as requested.

IT ADMINISTRATOR I FES PHI L I PP INES

2006 – 2009

Reviews IT product procurement for the office and determines appropriates of technologies and equipment;

Manages hardware and software related problems, including troubleshooting all electronic equipment in the office;

Maintains hardware and software in use at the office, including transporting items for repair as needed;

Provides maintenance of the IFES Philippines website (backend);

Performs backup of the IFES Philippines website database;

Keeps the IFES Philippines site content updated (front end);

Keeps the IFES Philippines site secure and running;

Provides technical support to CSO partners as requested; Artemio M. Romasanta Jr.

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Assists Consultants with any IT technical problems;

Performs backup of the important files of IFES Philippine staff on a weekly basis;

Gives IT training to staff or CSO partners as needed, including uploading training documents to IFES- Philippines SharePoint site;

Provides photo documentation work as requested;

Performs other related IT duties, as assigned.

TECHNICAL SUPPORT SPECIALIST SURFSHOP/C l i ck t he c i t y. com 2004 – 2006

Manages hardware and software related problems, including troubleshooting all electronic equipment in the office;

Provides technical support to our Internet client;

Keeps our Internet shop running and secure and give support to our Internet shop users;

Mainly update our movie section in our site (clickthecity.com);

Provides daily update of Forex and lotto to our SMS server;

Performs other related IT duties, as assigned.

E D U C A T I O N

Po l y t echn i c Un i ve r s i t y o f t he Ph i l i pp i nes – S t a. Mesa Man i l a 1998-2003

Bachelor of Science in Computer Engineering

- Varsity in Chess (SY: 1999-2002)

Pasay Ci t y Sou t h Hi gh S choo l

1994-1998

- Varsity in Chess (SY: 1994-1998)

- Athlete of the Year & Scout of the Year (SY: 1997-1998)

- President Art Club (SY: 1997-1998)

- 3rd Place in Chess - NCR Palaro (1997)

Kal ayaan E l emen t ar y Schoo l – Pasay Ci t y

1989-1994

O N J O B T R A I N I N G S

2003 Me ral co (Co rpo ra t e Managemen t Sys t em) OrtigasCenter, Pasig City Philippines. 200 hours

- Learned UNIX Operating System

- Help them do Administrative Assistance works.

2002 Arane t a Cen t e r

Cubao, Quezon City Philippines. 200 hours

- Learned in Computer troubleshooting especially reviving dead monitor 2001Loyo l a P l an s

Arnaiz Avenue, Makati City Philippines.200 hours

- Learned Linux Distribution

- Assisted them do computer troubleshooting hardware and software. Artemio M. Romasanta Jr.

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S E M I N A R S / T R A I N I N G S A T T E N D E D Basic Japanese Language and Culture (TESDA)

July 6 – August 27, 2015

NLSI Tesda Complex, East Service Road Taguig City

Beer Talk II (by DefconPH)

April 24, 2009

Grilla Paseo De Roxas Avenue Branch, Makati

HackaCon 2008: IT Security Seminar

August 8-10, 2008

Pent House East Tower PSE BldgOrtigas Pasig City

Portrait and Glamour Photography Workshop (2008)

By: Joy Jesena Barcelon

Ayala Alabang

Basic Photography (2007)

By: Jun Miranda

Philippine Center for Creative Imaging

Know Your Camera Workshop (2007)

By: Allan Florendo

Makati City

REFERENCE

Beverly Hagerdon Thakur

Chief of Party

IFES Philippines / Maldives

Tel. 091********

Alvin Matabang

Corporate Security and Safety Manager

Global Business Power Corporation

Tel. 632-***-**** loc 1174

Myra Meriales

Legal Assistant

Romulo Law Office

Tel. 632-***-****

Contact this candidate