Human Resources Coordinator/ Recruiting Coordinator/ HR Generalist

NWAMAKA C. IDIGO

*** ******** **, #* ****** MA, *2119 Mobile: 857-***-**** *****.*@*****.***.***

PROFESSIONAL SUMMARY

Self-Aware, innovative, reliable, and highly motivated graduate in Economics. Educated in Business, Communications and Human Resources Management.

Well experienced in interpersonal communication strategies in the business world with effective listening skills.

Knowledge of HR principles i.e. Employee rights and Employer obligations, Recruitment and Talent acquisition, customer service, unions labor relations, pay equity and related labor laws (NLRB, ADA, FMLA, FLSA, EEO, etc.) and U.S Immigration laws.

Knowledge of the construction and hospitality industry.

Ability to lead strategic initiatives, promote team collaboration/cooperation and implement effective management strategies with great customer service ethics.

Fast learner with the ability to multi-task in a fast-paced, creative environment.

Detail oriented and extremely organized.

Outgoing Peoples’ person with a great sense of humor.

Proficient in Social Media, Ms. Word, PowerPoint, Excel, Outlook, Mac, Windows

Knowledge of Internet and intranet based ATS and HRIS systems; ADP EV5, Taleo, Smart Recruiter, EVerify, BAMS.

EDUCATION

M.Sc., Organizational & Corporate Communication

Specializing In Human Resources Management

Northeastern University, 2016

GPA: (3.8)

Boston, MA

B.Sc., Economics

Covenant University, 2012

Otta, NIG

PROFESSIONAL EXPERIENCE

Boston Park Plaza – Boston, MA

Human Resources Coordinator/CO-OP [July 2015 – Oct 2015]

Provided effective administrative support.

Organized and filed all employee personnel documents in their appropriate place promptly.

Assisted in the pre-employment/Pre-boarding process i.e. Background and reference checks.

Assisted with onboarding and New Hire Orientation including preparing offer letters and New Hire packets.

Demonstrated excellent customer service skills by acting as the first point of contact for employees who visit or call the HR department.

Participated in campus recruiting and career fairs.

Worked closely with the Recruiter while managing high volume flow of applicants in recruitment and interview process by opening requisitions, sourcing/screening resumes, scheduling and conducting phone/Skype interviews.

Completed all employee verifications requests and accident reports.

Monitored HR email account and phone line and respond to all requests and voicemails.

Assisted in planning employee events aimed at promoting engagement.

Established and maintained computer records of employee personnel, recruitment files, confidential records, and other information on sick leave, payroll, vacation pay, terminations, etc.

Handled confidential and sensitive matters.

Conducted research when needed.

Responded to all employee inquiries promptly.

Assisted in payroll and employee benefits administration.

Metro concepts Nigeria – Awka, NIG

Human Resources Manager [January 2013 to March 2014]

I aided in the implementation and administration of HR functions. I was in charge talent acquisition, training employees, developing campaigns and messages for contracts. I managed the appropriate internal communications channels and drove a productive, motivated and engaged employee culture. I oversaw and directed the work of the other Human Resources staff. I focused on systematic planning, implementing, monitoring, utilization of technology and creating/utilizing all channels within the HR Function and organization.

Implemented strategic organizational change to increase productivity and employee satisfaction.

Planned and conducted new employee orientation to foster positive attitude toward organizational objectives.

Managed a high volume flow of qualified candidates.

Managed employee requisitions and recruitment; interviewed, selected qualified applicants and created recruitment reports.

Conducted exit interviews to identify reasons for employee termination.

Assisted the accounts department to ensure accurate administration of compensation and benefits

Conducted analysis to ensure that our pay structure was equitable and externally competitive.

Generated and maintained an all-inclusive calendar view of HR communications that helped inform decisions, and ultimately optimize how we distributed information to the company, to the workers on site and our clients.

Tracked and communicated the progress of contracts being executed.

Efficiently planned and provided support for employee events.

Measured the success of communication plans and initiatives; analyzed feedback and provided recommendations to improve communications effectiveness

Provided effective coaching and counseling.

Developed and managed communications to support organizational change initiatives.

Handled understaffing, mediated disputes, and administering disciplinary procedures.

Obikings Industries Limited – Lagos, NIG

Human Resources Coordinator [June 2012 to December 2012]

I was responsible for supporting the human resources department by performing duties related to the following areas: recruiting, benefits administration, employee events, and communications. I maintained human resources files, answered questions about human resources matters and other times, referred questions to the appropriate person.

Provided effective administrative support and up to date market analysis for HR Advisors and Managers.

Scheduled meetings and agendas and distributed and recorded minutes during meetings.

Established and maintained computer records of employee personnel, recruitment files, confidential records, and other information on sick leave, payroll, vacation pay, attendance cards.

Composed Memos, produced reports and statistical information when required.

Worked closely with Human Resources manager in recruitment and interview process by screening resumes, scheduling and conducting interviews, reference/background checks.

Communicated with Managers, employees, applicants and customers; responded to HR and general inquiries in person, phone and online.

Worked with new hires and assisted with preparing offer letters and the orientation process.

Responded to new hires & employees concerning questions involving HR policies, onboarding, vacations, etc.

Managed job boards and requisitions.

Planned and organized employee events.

Plycon Nigeria Limited – Lagos, NIG

Public Relations Intern [June 2010 – August 2010 & June 2011 – August 2011]

I assisted Public Relations representatives with all PR duties according to the rules and regulations of the office, helped with the production of materials needed by representatives and satisfied client relations. I quickly became a resourceful contact person for client relations.

Aided in the analysis of advertising strategies to develop effective approaches to achieving business goals.

Participated in brainstorming and strategizing sessions.

Gathered competitive information by utilizing social media, i.e. Facebook, and Internet resources to research market data.

Assisted in writing press releases, creating PowerPoint presentations for teleconferences and public speaking engagements.

Assisted in planning events.

Contributed in weekly management team brainstorming sessions for future promotional ideas and reporting progress.

VOLUNTEER WORK

Kabma F International School – Lagos, NIG

Primary 4 Teacher [June 2012 to December 2012]

I tutored Children between the ages of 7-9 English language and Basic Science.

ACHIEVEMENTS AND AFFILIATIONS

Selected school prefect, Louisville Girls High School, 2007

Public Relations Officer, NESA (Nigerian Economic Students Association), Covenant University. 2011

Completed a B.Sc. thesis on the Effects of Non-oil in the Economic Growth of Nigeria, 2012

References available on request

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