Customer Service Sales
Resume:
Maricar Malijan
#*** *. ****** **., *** Tomas, Batangas
***********@*****.***
Career Overview :
Customer Service Representative who maintains a high level of Professionalism,
patience and efficiency to minimize customer dissatisfaction and increase customer
loyalty.
Core Strengths:
High customer service standard
Service solution expert
Dedicated to process improvement
Strong problem solving ability
Negotiation competency
Trouble shooting skills
Telecommunication knowledge
Work Experience :
July 2015 Alorica Phils.
Credit Customer Service { tier 2} / MACYS ACCOUNT
Lipa City, Batangas
Assist customer complain
Provides max adjustment for customer credit card
100 % customer service satisfaction
February 2015 TELUS INTERNATIONAL
to Small Business Solution B2B
July 2015 Cubao Site
Outbound Sales
January 2013 Expert Global Solution
to Sales Representative ( TIME WARNER CABLE )
February 2015 Cubao site
Outstanding Performance record
Inbound Sales
October 2011 Startek Philippines
To Customer Service Representative (T MOBILE ACCOUNT )
October 2012 Ortigas site
Personable team player
Works well with customer
Honest and Dependable
Good listener
Research to resolved dispute
November 2006 GROUP USA & CO INC.
To Sales /Marketing Acct. Associates / IMPEX
September 2011 Batino Calamba, Laguna
Provided Customer service for sales
Helped customer to locate merchandise and stocked sales
Developed understanding of all customer concerns
Attended WPPP to encouraged sales
October 2005 Littelfuse Phils.
to Production ( Quality Control )
May 2006 LIMA ( Malvar Bats.)
Educational Background :
1997 to 2001 Philippine Normal University
4 year course ( graduate )
Bachelor in Early Childhood Education
UN Taft ave, Manila
1993 to 1997 Saint Thomas Academy
Secondary level
1987 to 1993 Saint Thomas Academy
Primary level
References : Available upon request.
Contact this candidate