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Customer Service Maintenance Technician

Location:
Pottstown, PA
Posted:
January 31, 2016

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Resume:

Aladdin Bonilla

*** ******* ******

Pottstown, Pennsylvania 19464

484-***-****

actb62@r.postjobfree.com

Summary

I have more than 10 years of experience as a Maintenance Technician, Supervised for three years and four years in the HVAC/R field as a Service Technician in residential complexes. In addition to strong customer service skills and a high degree of professionalism. I also have work experience as both an Overhead Crane Operator and Machine Operator in the industrial/warehouse field.

Objective

Residential Maintenance Technician & HVAC/R Service Technician

Experience

Maintenance Technician/Supervisor

First Montgomery Group, Malvern, PA Jan. 2013 – Mar 2015

Housing Development Corp., Lancaster, PA Oct. 2004 - Feb. 2010

Interstate Realty Management Company, Reading, PA Dec. 2001 - July 2004

Jamestown Village Apartments (AMCO), Reading, PA July 1997 - Dec. 1998

Prepare units for new residents to ensure it is of high quality and operational efficiency.

oUse tools ranging from common hand tools, power tools, precision measuring instruments and metering devices.

oAssemble, install or repair wiring on electrical components, plumbing, and equipment.

oOrder parts, supplies, and equipment from catalogs and suppliers, or obtain them from storerooms.

oAdjust functional parts of devices and control instruments.

oPaint and repair roofs, windows, doors, floors, woodwork, plaster, drywall, and other parts of building structures.

oMaintain hydraulic systems, pneumatic systems, electrical systems, gas equipment, HVAC, AC/DC systems.

oPlan and lay out repair work, maintenance manuals.

Record type and cost of maintenance or repair work.

Partner with Leasing Office Staff to provide high level of customer service and satisfaction to residents when conducting maintenance work.

Supervised and/or assist new maintenance technicians and shared expertise in order to allow further development of their skills.

Overhead Crane Operator

Jan. 1999 - July 2000

Reading Tubes Inc., Reading, PA

Move levers, depress foot pedals, or turn dials to operate crane for lifting, moving, or placing loads.

Inspect bundle packaging for conformance to regulations or customer requirements and remove and batch packaging tickets.

Machine Operator Slitter Technician

Feb. 1992 - Jan. 1997

DSI Paper Mill, Reading, PA

Set up, operate, or tend machines that print, cut or slice different type of paper materials, such as glass, stone, cork, rubber, tobacco, food, paper, or insulating material.

Type instructions on computer keyboards, push buttons to activate computer programs, or manually set cutting guide and knives.

Monitor operation of cutting or slicing machines to detect malfunctions or to determine whether supplies need replenishment.

Certifications

Certificate: HVAC/R, Ferris State University, 2002; Pennsylvania

Skills

HVAC/R, Troubleshooting, Read Schematic Diagrams, Electricity, Plumbing, Appliances repair, Carpentry, Cabinet repair/installer, Flooring, Drywall, Painter and some Mechanical skills

Languages

Bilingual/Spanish



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