Rohit Venugopalan Nair
B actb3j@r.postjobfree.com
B-3, Shivlok
Road No.2, Near Andhra Bank, Pendse
Nagar
Work Experience
**** { 2010 WNS
IT Trainee
Assisting users through First Call Resolution
Basic Active Directory and User account Management Resolving tier 1 issues reported by Remote Desktop Troubleshooting Performing onsite Backup administration and Restoration Carrying out Vendor and tape library Management
2011 Omnitech Global Solutions
Service Delivery Engineer
Desktop / System remote troubleshooting
Software Installation and Setup Con guration
Infrastructure and Inventory Management
2012 { 2015 Continuum Managed Services
NOC Support Engineer
Microsoft Windows Support
Linux Administration
Cloud backups Administration
Virtualization
Real Time Chat Support
2015 ASM Technologies
Build Release Engineer
Build Release Deployment
Code Reviews
Education
2005 { 2010 University of Mumbai
Bachelors of Commerce and Computers
Additional skills and achievements
Languages
English (
uent), Hindi (
uent).
IT
Microsoft Windows Millenium Edition (ME) (expert), Linux (intermediate), SAP (basic), Application servers (advanced), Active Directory (basic), Application Development Techniques (basic).