Manager Customer Service

Curriculum Vitae of

ALIMUL HOQUE

Postal Address : 8A/D (Ivory Crest), Flat# IC-6,

Road# 13 Dhanmondi,

Dhaka-1209, Bangladesh

Contact Number : +88-017********

+88-02- 911 6456

E-mail : *************@*****.***

Career Objective(s)

An enthusiast ic self -starter wi th strong leadership and communicat ions ski lls. Proven academic and curricular achievements, and possess the right technical and Soft skills required to propel the organization achieving its goal and objective.

Academic Records

Name of the Degree : MBA in Marketing

Name of the Department/Institution : Department Business Administration Board/University : East West University, Dhaka, Bangladesh. Passing Year : 2009

Obtained CGPA : 2.75

Name of the Degree : B.COM

Board/University : National University, Bangladesh Passing Year : 1999

Obtained Result : Second Class.

Name of the Degree : H. S. C. (from Science Group) Name of the Department/Institution : Govt. Science College, Dhaka, Bangladesh. Board/University : Dhaka

Passing Year : 1997

Obtained Result : Second division.

Name of the Degree : S. S. C. (from Science Group) Name of the Department/Institution : Dhanmondi Govt. Boys High School Dhaka, Bangladesh. Board/University : Dhaka

Passing Year : 1994

Obtained CGPA : First division

Work Experience

Name of the Organization : Paragon Ceramic Ind. Ltd Type of Business : Porcelain Ceramic

Address : House-32(2nd Floor), Road-1/A, Block-J, Baridhara, Dhaka, Bangladesh

Name of the Position : Manager, Market Researcher. Duration : 01 July, 2010 till continuing

Service Period : 5 Years 6 Months.

Major Responsibilities : A. Design Market research questionnaires. B. Conduct Social or economical survey on local, regional or National areas to assess development potential and future trends.

C. Assess business opportunities and develop strategies to attract venture capital.

D. Conduct surveys and analyze data on the buying habits and preferences of whole sales or retail consumers. E. Evaluate customer service and store environment. F. Plan and develop e-commerce strategies.

Name of the Organization : The Finery Ltd.

Address : 2-D, Darus Salam Road, (1st floor), Mirpur, Dhaka-1216 Name of the Position : Assistant Manager, Business Development. Duration : 03 February 2003 to 30 June 2010

Service Period : 7 years 4 Months.

Major Responsibilities : A. Review and evaluate commercial or industrial development proposals and provide advice on procedures and

requirements for government approval

B. Conduct comparative research on marketing strategies for industrial and commercial products.

C. Prepare reports, research papers, educational texts or articles.

D. Provide consultation on planning and starting of new Business.

Computer Skills

Operating Systems : Efficient in any known Microsoft operating system

Applications : Efficient in MS Word, MS Excel and MS PowerPoint

Internet and others : Excellent in using internet and associated applications Language Proficiency

English : Fluent listening, writing, reading and good speaking

Hindi : Fluent speaker and listener

Bengali : Native

Personal Details

Full Name ALIMUL HOQUE

Father’s Name MD. SHAMSUL HOQUE

Mother’s Name LATE NELUFAR BEGUM

Date of Birth 17 FEBRUARY 1978

Nationality Bangladeshi by Birth

Religion Islam (Sunni)

Sex Male

Marital Status MERRIED

Local Mailing Address 8A/D (IVORY CREST), FLAT# IC-6, ROAD# 13 DHANMONDI R/A, DHAKA-1209, Bangladesh.

Permanent Address 71/7 Shukrabad, Sherebangla, Dhaka-1207, Bangladesh. Personal Interests

Reading in a omnivorous manner.

Playing Cricket, Badminton and Football.

References

1. Md. Shoket Jahan

Manager of Human Resource

The Finery Limited

2-D, Darus Salam Road,(1st floor),

Mirpur, Section-1, Dhaka-1216,

Bangladesh.

Mobile no.: +88-017**-******

+88-8011519

Email: **********@*****.***

2. Azimul Hoque

Officer (Cash)

Sonali Bank Ltd.

Agla Branch

Bandura road, Agla Bazar, Nobabgonj,

Mlobile no: +88-016**-******

Dhaka-1323, Bangladesh.

Declaration

I, ALIMUL HOQUE, hereby assure and declare that all the above mentioned details are true. If any information is reportedly wrong, only I personally am liable.

Sincerely,

ALIMUL HOQUE.

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