Customer Service High School

ALISHA DYAS

**** ******* ***

Oakland, Ca *****

510-***-****

***********@*****.***

Objective

To obtain employment that would allow me use the training and experience I have in Office administration, as well as, customer service.

Highly enthusiastic customer service professional with 14 years of client interface experience.

Result-driven Courtesy clerk with proven ability to establish rapport with customers.

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success,

Hands on, hardworking, and multitask oriented.

Organized, reliable, punctual, and time managed.

Needs little or no supervision.

REVELANT COURSEWORK/ TRAINING

Everest College MIBC Medical Billing and Coding Program Program Feb.2009- Oct. 2009 Graduated

SKILLS/ STRENGTHS

Active listening skills

Sharp problem solver/Critical thinking

Store maintenance ability

Customer service expert

Multitasking, Energetic work attitude

Adaptive team player

Works well under pressure

Wpm:40

Has handled finances

EDUCATION

Patten Academy Christian Education Oakland, Ca 1997-1999

Oakland High School Oakland, Ca 2000-2002 Graduated High school diploma

Everest College Hayward, Ca Medical Billing and Coding Program Graduated Oct. 2009

EMPLOYMENT HISTORY

Physical Therapy Innovations El Cerrito, CA Orinda, CA Oakland, CA Oct 2009-Apr. 2011

Physical Therapy Center

Reception/Customer Service

Handle cash payments/ billing

Maintained store

United States Postal Service Oakland, Ca May 2006-March 2009

Mail Handler

Quality Assurance/Control using machinery

Manual labor/ able to lift more than 50lbs

Loading and unloading mail off of trucks when needed

Spherion Oakland, Jan. 2004-Apr. 2006

Temp. Agency/Administration support

Clerical work/ data entry

Administration support

Warehouse

References:

Catrina Waugh

Employment: Salon/Hair care

Telephone: 510-***-****

Ebado Ismail

Employment: San Leandro Unified School District

Telephone: 210-***-****

Sedric Hurst

Employment: City of Oakland

Telephone: 510-***-****

Contact this candidate