Customer Service Administrative Assistant

Shadonna Outlaw

**** ******* *** **

Atlanta, Georgia 30310

404-***-****

**************@*****.***

Objective Advancement of career opportunities and longevity

Employment

Dill Ave Investment LLC. Administrative Assistant

November 2012-Currently Atlanta, Georgia

Scheduling meetings

Answering phones (speaking clearly and correctly)

Managing Database

Disseminating information (email and internal memos)

Ordering equipment

Working with clients and customers

Generating reports

MARTA (Metropolitan Atlanta Rapid Transit Authority) Data Specialist/Mobility

September 2010- July 2012 Atlanta, Georgia

• Transports elderly, mentally, and physically challenged

• Provides assistance for patrons boarding bus

• Inputs received data from bus operators

• Oversees and manages attendance logs

• Distributes payroll checks and timesheets to employees

• Issues route itinerary/manifest to bus operators

• Reports tardiness and call INS to Supervisor

United States Postal Service (USPS) Mail Handler

October 2000 – August 2005 Atlanta, Georgia

Dumps incoming mail onto conveyor belts

Sorts incoming and outgoing mail

Inspects mail packages for leaks and noises

Checks in mail containers

Bundle, label and route sorted mail

Operates electronic postal processing equipment

Skills

•Group Wise

•People Soft CICS

•Quick Books

•Trapeze

•Data Entry

•Payroll

•Customer Service

•Microsoft Word Applications

Education

Southside Comprehensive High School

1991 Diploma Atlanta, Georgia

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