Windows System Admin

Muthu Kumar K

Windows System Administrator

E-Mail: ***********@*****.**

Mobile: +91-950******* / 892-***-****

Objective

I would like to obtain a challenging position IT where my Technical and interpersonal skills can be utilized to benefit your organization.

To apply my Technical knowledge and Project Management skill to help a competitive growing company to a new level of success and guide them towards a new technology.

Career Strength

Technical skills with Administration, Management, Support & Services ie, IT Infrastructure, Client & Server environment, networking.

Academic Credentials

2012 B.E Computer Science and Engineering

Maharaja Prithvi Engineering College, Avinashi

With 6.63/10 CGPA

2008 H.S.C [State Board]

Gomathi Ambal Govt Higher Secondary School, Sankarankovil.

With 82.5%

2006 S.S.L.C [State Board]

Gomathi Ambal Govt Higher Secondary School, Sankarankovil.

With 73.6%

Working Experience

Working as a Desktop Support Engineer L2: July-15 to Present Sistema Shyam Teleservices Ltd.

(Payroll of IMSI Global Pvt. Ltd)

Responsibilities:

Configuring and Administering Server. Consistently provide remote and phone support for other TN Clusters Locations users resolve on time within SLA breached.

Backing up and recover Windows Server and AD data.

Troubleshooting the Servers, Authentication, Permission and Group policy issues.

Configuring and Monitoring Health checkup for all Servers.

Configuring and troubleshooting knowledge in AD-DS, DNS, DHCP, WDS and Windows backup.

Coordinating with Vendor to troubleshooting and solve Hardware issues in Server and networking devices. Replace the faulty part, if required.

Support providing for Routers, Switches and EPABX devices. Making vendor support for Firewall, and Network Printers.

Maintenance of hardware, Email clients and supporting tools.

Worked as a Desktop Support Engineer L2: Aug 14-Feb-15 Sistema Shyam Teleservices Ltd.

(Payroll of Future Focus Pvt. Ltd)

Responsibilities:

Install, configure and support users to rectify clients technical queries

Identifies and diagnoses level one problem for users of the mainframe. Provide one –on one end user problem resolution over the phone and remote support.

Diagnose and resolve end user network and local printer problems, PC hardware, LAN access and Email client issues with SLA.

Vendor support for Servers and Networking devices.

Worked as a Desktop Support Engineer L1: Jan 14 – Aug 14 in Sistema Shyam Teleservices Ltd.

(Payroll of Netconnect Global Pvt. Ltd)

Responsibilities:

Configure and Support clients to resolve technical issues.

Provide support for remote location users.

Responsible for Troubleshooting Network printers, client OS issues.

Worked as Technical Support Engineer: Dec-12 to Dec-13 in Next Education India Private Ltd.

Responsibilities:

Installation of Smart Class. Troubleshooting Projector and UPS hardware.

Maintenance of computer hardware systems and system assembly.

Experience in installation of Windows, configuration, Technical troubleshooting, and support of server Hardware, operating system.

Certifications

Microsoft Certified System Associate

Diploma in Desktop Publishing

Technical Expertise

Server/Client System: Windows Server2008,Window Server2012, VM Ware, RHEL 6.0

Active Directory Administration and group policy implementation.

Networking: LAN, VPN, RDP, DNS, DHCP. IIS 7.0

Mail Clients: MS Outlook

Personal Skills

Self-Motivated, Initiative, High level of energy.

Dynamic Adaptability

Academic Project

BALANCING REVOCATION AND STORAGE TRADE-OFFS IN

SECURE GROUP COMMUNICATION

Personal Details

Fathers Name : P.Koodarasamy

Date of Birth : 20-07-1991

Gender : Male

Address : 1-26A West Street,

Periyur-627753

Tirunelveli.

Linguistic : English, Tamil.

Declaration

I hereby declare that all the details and particulars furnished above are true to the best of my knowledge and belief.

Place: Chennai yours faithfully,

Date :

(K. MUTHU KUMAR)

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