Customer Service Manager
Resume:
Tamiko Lee
Conyers, Ga 30094 **********@*****.***
Relevant Experience
Customer Service Rep.
Talk to customers at an inbound and outbound call center. Assisted customers with different problem solving with their accounts. Walked customers thru processing of their order thru credit cards.
Assistant Manager
Hire and fire employees, train employees, Schedule employees and manage payroll hours. Execute a daily bench plan to insure sales, Set up stores displays an organize stores, complete daily inventory counts. Manage a staff of around 9 people. Provide excellent customer service and operate a cash register.
Shift Supervisor
Supervised a staff of around 5 people. Open and close the store, hire and fire
employees. Train employees, operate a register & handle large amounts of cash. Conducted daily inventory count of products. Ordered products for the store. I was responsible for dropping off cash deposits.
Operations Manager
Hire and manage a staff of around 10 people. Send employees to work sites. Train employees. Manage payroll. Order equipment and supplies. Help employees with duties at customer’s location. Help customers with placing their orders.
Employment History
Fashion Cents, Assistant Manager Union City, GA. 1998-2001
KFC, Shift supervisor Fayetteville, GA. 2001-2008
The Cleaner, Operations Manager Atlanta, GA 2009-2015
CCI, Customer Service Rep Norcross, Ga 2015-2015
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