Business management, Training and Human Resources

ACHIEVEMENTS

Developed programs for human resources processing of all soldiers which decreased the amount of time needed to accomplish these tasks and placed soldiers with their team quicker, enhancing unit readiness.

Directed Equal Opportunity, Job Training, and Drug and Alcohol Abuse Prevention Programs for 74 Soldiers, and six civilians in four geographically separated locations, while directly supervising ten soldiers.

Managed over $10 million in equipment, at over 95% readiness, resulting in greater mission capability and increased effectiveness.

Developed Standard Operating Procedures (SOP) for six functional sections resulting in higher performance and improved continuity.

PROFESSIONAL HISTORY

Headquarters Platoon Sergeant, U.S. Army, Hohenfels Germany 2010-2012

Directed Equal Opportunity, Job Training, and Drug and Alcohol Abuse Prevention Programs.

Enhanced Supply Room and Property Book operations, which resulted in 100% accountability.

Increased efficiency by implementing a tracking system that ensured critical supplies were on hand for all missions.

Operations and Training NCO, U.S. Army, Fort Bragg, NC 2009-2010

Scheduled schools, training events and managed personnel actions for 77 Soldiers.

Prepared and disseminated reports to battalion and higher.

Developed databases for tracking soldiers, their qualifications and training that improved unit readiness.

Mobile Interrogation Team Sergeant, U.S. Army, Fort Bragg, NC 2006-2009

Conducted over 100 interviews resulting in actionable intelligence which increased the security of U.S. and allied forces.

Conducted liaison work with foreign units which resulted in improved relations and mission capabilities. Conducted briefings and foreign employee screenings resulting in improved security.

Analyzed intelligence, developed databases and trained soldiers and airmen on different equipment systems to improve functionality and mission readiness.

Operations Manager, Thorne Electric Co, San Antonio, TX 2000-2006

Managed Shipping and Receiving Department, Warehouse and Customer Service. Worked with various shipping companies to a 15% decrease shipping costs and improve transit times and reliability, resulting in significant savings for Thorne Electric and increased customer satisfaction.

Managed over $3 million in warehouse inventory and supervised personnel, to include hiring and firing. Improved fill rates and accountability and reduced shrinkage, which resulted in fewer back orders and shortages. Decreased personnel turnover.

Worked with national sales force on promotions and special orders. Coordinated deliveries from production in Mexico to delivery to the customer, ensuring all timelines were met and customer satisfaction, resulting in increased sales.

EDUCATION

Graduate Certificate in Conflict Resolution and Consensus Building 2015-Present

Concentration: Workplace Diversity and Mediation

Master of Business Administration 2013-2015

Masters of International Business 2013-2015

Masters of Arts in Ancient and Classical History, American Military University 2010-2013

Bachelors of Arts in History, California State University Hayward, CA. 1989-1992

PROFESSIONAL TRAINING

Drug and Alcohol Abuse Unit Prevention Leader

Equal Opportunity Leader’s Course

Warrior Leader’s Course

Kinesics Interview and Interrogation Techniques

Personality Based Targeting

Reid Interview and Interrogation Technique

Marketing Accounting & Financial Analysis Certification Advanced Reid Interview and Interrogation Technique

IBM SPSS Statistics Software

AWARDS AND HONORS

Army Commendation Medal (3rd Award)

Army Achievement Medal

Good Conduct Medal (4th Award)

Iraqi Campaign Service Medal

Overseas Service Ribbon (3rd Award)

National Defense Medal

Army NCO Professional Development Ribbon

Global War on Terrorism Medal

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