Business analyst

GEETHA MURALIDHARAN

BUSINESS ANALYST

Mobile: +1-647-***-**** E-mail: ******.****@*****.***

A result driven Business Analyst with 6 years of experience in application development and IT system Integration primarily in Global Transaction Banking, Capital Markets and other Financial Services. Excellent analytical, communication and interpersonal skills. Special expertise in problem solving, workflow systems analysis, procedures redesign and user training along with Project and Process Management.

Experience in Global Transaction Services, Payments and Capital Markets.

Methodologies used SDLC and Agile Practices

Systems experience include GCAB, Citi Direct, Adaptiv, PVS, Reuters and Bloomberg

Technical Skills include SQL, MS Excel, PowerPoint, Visio, HP Quality Center and JIRA

POLARIS PVT LTD, CHENNAI May 2011 to Aug 2013

BUSINESS CONSULTANT - CITI DIRECT

Citi Direct supports Payments, Receivables, Netting and Reporting for various regions’ EMEA, LATAM, ASIA and NA. Citi Direct facilitates processing of transactions in the range of 4 trillion USD per month.

Liaise with CITI Bank and gather requirements.

Perform feasibility study based on requirements.

Prepare Functional requirement document against the Business requirement document.

Perform gap analysis and identify key risks for existing systems.

Work closely with project teams globally during implementation.

Coordinate work plans and schedules between project manager and client.

TECH MAHINDRA, PUNE May 2010 to Oct 2010

ANALYST - DATA INTEGRITY

Data analysis in BFG database for BT customers with five phases in the project namely, Customer cleansing, Sites reconciliation, Network reconciliation, Price reconciliation and Billing & Invoice.

Extracting data from the database based on the clients requirements.

Perform data analysis and prepare data integrity report

Implement data integrity concept in the database and prepare procedures based on the design document.

Assist enforcement of project deadlines and schedules.

RBS BUSINESS SERVICES, CHENNAI/AMSTERDAM (NL) May 2007 to May 2010

ANALYST – TECHNICAL SEGGREGATION PROJECTS (Banks)

Project 1 - OPUS BIC IBAN - Separation of Retail and Private Clients for ABN AMRO Bank and Corporate and FI Clients for The RBS Group.

Execute End to end functional Test, BAT and Pilot run for payment types.

Provide solution to the internal branches for the migration of their mirror accounts to RBOSNL2A.

Extend support to investigations, reconciliations, account migrations and Dry Run teams

Communicate all legal name changes and the changes required to be carried out by the FIs.

Advise on changes, requirements and solutions to the branches for their nostro account renaming

Project 2 – RBS CAPITAL MARKETS, GAP CLOSURE PROGRAM

Set up Market Data platform and work with the design, testing and implementation phases of project.

Define scope and manage requirements using traceability matrix

Create functional and technical documentation based on AS IS and TO BE approach

Design business rules to ensure delivery of quality market data

Project 3 – RBS CAPITAL MARKETS, CREDIT LIMIT ADMINSTRATION

To align and centralize setting up of credit limits for credit risk monitoring in Adaptiv.

Define scope and manage requirements for credit risk monitoring.

Draw logical flow charts in order to align setting up of limits for centralization.

Perform end to end testing to ensure no impact on business.

Project 4 – RBS TRANSACTION BANKING SERVICES, GLOBAL CLIENT ACTIVITY BILLING

Enhancement and support for billing system (GCAB).

Extracting the transaction details based on clients requirements. Generating monthly MI and daily exception monitoring information from the system.

Perform Functional level testing and Business acceptance testing for billing application.

AGRIYA INFOWAY – CHENNAI Oct 2006 to Apr 2007

PROGRAMMER, MEDIA MANAGER

Write program to convert all the files into FLV format

Manage advertisements, banner, and maintaining the statistics for both audio and video files.

Instrumental in migrating Corporate and FI clients and their respective accounts to the new BIC RBOSNL2A as part of the RBS – ABN AMRO technical segregation project.

Provided solutions to the business namely, LBF and CPSF for ABN AMRO Bank to enable pricing setup of the client to the GCAB system. This resulted in mitigating operational risks and resolved key issues in the project

Played a vital role in renaming and enabling more than 500 Nostro Accounts globally for The Royal Bank of Scotland NV.

B.TECH, (Information Technology) 2004, MNM Jain Engineering College, Chennai.

DECE, (Diploma in Electronics and communication) 2000, AMS Polytechnic, Chennai.

Oracle Certified Associate – (OCA 8i) 2008

Contact this candidate