Gennaro L. Massanova
** ********* ******* *******@*******.*** HOME: 973-***-****
North Haledon, NJ 07508 MOBILE: 973-***-****
Recruiter/Customer Development
Highly motivated individual seeking a position as a sales representative or in customer development. As a team-oriented business owner and entrepreneur, my strong interpersonal skills in managing and nurturing client relationships have helped ensure success in past business ventures. Seeking a challenging position focused on client services in a renowned organization.
Professional Experience
Parsippany’s Best Pizza Parsippany, NJ September 2013-October 2015
Co-Owner and Operator
Within first year of operations, achieved 700% year-over-year growth of gross revenues.
Created and maintained lucrative catering accounts with corporate offices in the area.
Recruited, trained and managed a full staff of 15+ culinary professionals and counter staff.
Focused Social Responsibility efforts on aiding local foundations and events, resulting in beneficial publicity and organic advertisement of business.
Responsible for daily scheduling, staff management, payroll and inventory maintenance.
Held daily scrum meetings to promote cohesive work ethic, productivity and high morale.
IT Trailblazers North Brunswick, NJ September 2011-December 2011
Recruiter/Business Development
Sourced, interviewed, and hired qualified candidates for IT support and various product development teams.
Enhanced candidate screening by working closely with hiring managers to understand their business requirements.
Applicant Tracking System used Job Diva.
Aflac, Fairfield, NJ April 2011-June 2011
Independent Sales Agent
Member of sales team ranked in the Top 10 for nationwide Aflac sales.
Consulted with C-Level and HR reps about strategies to fulfill company needs.
Utilized a unique, consultative approach to demonstrate a commitment which regularly exceeded client expectations.
Passaic Valley Sewerage Commissioners, Newark, NJ August 2001 - February 2011
Network Specialist
Provided help desk and technical support for over 400 diverse employees performing daily functions of maintaining, troubleshooting, and repair of all network and desktop peripherals.
Deployed software and hardware updates, service packs and hot fixes using Windows Update, Automatic Updates, and Group Policies.
Coordinated efforts with third party vendors to install software which company was testing for future consideration and or purchase.
Nicholas Markets Inc. North Haledon, New Jersey June 1982 – September 2000
Deli Manager / Closing Store Manager
Was responsible for coordinating work schedules for deli staff which consisted of 12 employees
Maintained profit and losses within required management parameters
Responsible for closing store which included nightly cash deposits, setting security alarms and maintaining appearance of store for opening next day managing about 30 employees at night
Education/Certifications
Education:
(2001) Desktop Support, Chubb Institute of Technology, Parsippany, NJ
(1982 - 1984) William Paterson College Wayne, NJ
(1981 - 1982) Kent State University Kent, Ohio
Certification:
(2011) NJ State License for Accident and Health Insurance
(2006) Microsoft Certified Professional (MCP)
(2006) Microsoft Certified Desktop Support Technician (MCDST)
References: Upon Request