Technical Support Engineer
Resume:
SREE NIVETHA.M
**th main road, H block
Anna nagar west, Ph No. - 770-***-****
Chennai- 600040 Email ID- ***********@*****.***
CAREER OBJECTIVE:
Secure a challenging career in a well established organization, where I can gain valuable experience and sharpen my skills in connection with my field of expertise.
WORK EXPERIENCE:
Nov 2012–July 2014 WIPRO TECHNOLOGIES Bangalore, India
TECHNICAL EXPERTISE & PROFESSIONAL SKILLS:
Provided 24/7 technical support for computers and peripheral equipment for on-site and remote staff.
Provide operational management, technical maintenance, troubleshooting, and tuning of storage architecture and technologies.
Actively planned and deployed CAS, encompassing blueprinting and modelling. Provided 24/7 support and coordinated with third-party vendors to ensure successful implementation.
Assisted in analysis of legacy applications and systems to derive required business functions and rules from existing applications.
CAREER HIGHLIGHTS:
Handled a team of up to 10 members in assigning cases and taking care of the shift.
Acted as the manager on duty on several occasions and communicated and coordinated with the tech support of centera in other countries.
EDUCATIONAL QUALIFICATIONS:
September-2015 eMBA in Healthcare Management, Hyderabad, India
Apollo Hospitals
Educational & Research
Foundation
May-2012 B.Tech. Biomedical Engineering, Chennai, India
SRM University
March- 2008 !2th Std., Mount Carmel College Bangalore, India
April-2006 10th Std., Goodwills Girl’s High School Bangalore, India
PERSONAL DEAILS:
DATE OF BIRTH : 03/10/1990
GENDER : Female
MARITAL STATUS : Single
NATIONALITY : Indian
LANGUAGES KNOWN :
Read, speak and write: English, Tamil, Hindi, Telugu, Kannada
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