Customer Service Medical
Resume:
Kim M. Yasneski
Beachwood, NJ *8722
732-***-**** act9tp@r.postjobfree.com
SUMMARY
Administrative support professional experienced in fast-paced environment demanding, strong, organizational, technical and interpersonal skills. Trustworthy, ethical, and discreet, committed to superior support. Confident and poised in interactions with individuals at all levels. Dedicated and focused; able to prioritize and complete multiple tasks and achieve project goals.
Able to solve problems and maintain professionalism at all times and use discretion when handling confidential data. Able to quickly and professionally adapt to ever-changing work scope and priorities.
PROFESSIONAL EXPERIENCE
Community Surgical Supply, Toms River NJ 11/15- Present
File/Scanning Clerk
Sort and prepare hard copy of medical records for scanning and to be electronically filed. Electronically file paperwork into filing system through company data base.
DPS Staffing, Cherry Hill NJ 10/15- 11/15
Clerical (temp position) Iron Mountain Freehold, NJ
Sort and prepare hard copy records for scanning and document preparation.
Boscovs, Toms River NJ 9/15-10/15
Sales Associates
Greet customers as they arrive at the store and guide them regarding different sections. Scan the price of item using specialized scanning equipment. Operate cash register. Process credit and debit card payments. Process returns and exchanges and issue receipts and change to customers. Record total daily sales and balance cash registers at the end of the shift. Count money in cash registers and ensure that they coincide with items sold. Resolved customer complaints and problems. Make sure that there is enough change (coins and small bills) at the beginning of each shift. Maintain a clean work area.
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Kim M. Yasneski
act9tp@r.postjobfree.com
OCEAN INC. SHRAP PROGRAM, Toms River NJ
Disaster Relief Recovery Clerk (temporary grant position) 1/14-3/15
OCEAN COUNTY PIC Toms River NJ 11/13-1/14
Disaster Relief Recovery Clerk (temp position) OCEAN INC, Manahawkin, NJ
Professionally answer phones and greet clients. Customer and Client follow up. Create and maintain client files. Review check requests for accuracy and process client household bills for upcoming month. File check requests in an appropriate manner consistent with existing filing system. Schedule appointments for case managers and check in the current day’s appointments. Handle front desk paperwork with large volume of incoming clients to set up appointment and questions regarding the program. Process client bills and prepare and provide vouchers for furniture replacement as requested by client. Assist with the exit process for customers, including discharging clients from the HIMIS system. Reorganization of client files when needed.
RESPONSIVE PHYSICAL THERAPY, INC., Toms River NJ 8/13
Internship (20 hours)
Scheduled appointments using WebPT
Collect correct co-payments from patients based on insurance at check-in.
Scanned documents into the Kaero Billing System.
Knowledge of manual processing insurance claims using Turbo PT 10.
Preparing claims of both primary and secondary claims along with necessary documentation for submission.
Processed billing, review, correct and submit all transactions from previous day;
Maintained neat and orderly files.
Verify co-payments, referrals and authorizations for the following day.
Calling insurance companies for verification and extensions of authorizations.
Submit electronic payments and manual billing.
Submit electronic claims
Create clearinghouse reports.
Billing of accounts.
Posting of payments from electronic email
.
COVENTRY HEALTH CARE, Freehold, NJ 4/05-11/12
General Clerk
Scanned patient medical information to be sent to doctor’s office for general appointments and Workers Compensation IME appointments. Printed large amount of medicals received from various individuals. Provided customer service.
CONSOLIDATED SERVICES GROUP, Farmingdale NJ 10/03- 9/04
Bill Repricer
Entered medical and dental codes from insurance forms into data base. Dealt directly with Adjusters. Handled Multiple Projects.
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Kim M. Yasneski
act9tp@r.postjobfree.com
COUNSELLORS TITLE AGENCY, Toms River, NJ 4/03-10/03
File Clerk
Prepared outgoing/incoming Mail. Assisted in organizing files. Performed miscellaneous duties.
TECHNICAL SKILLS
Computer: MS Word 2010, Knowledgeable in MS Excel 2010
Healthcare: Knowledgeable in MediSoft; Spring Charts; WebPT; Kaero Billing System
Office Skills: 60 wpm, Transcription from tapes
PROFESSIONAL TRAINING & DEVELOPMENT
Medical Office Specialist Certificate (August 2013)
Ocean County College, Toms River, NJ
Course work for all the above included:
MediSoft Billing & Scheduling Medical Insurance Systems ICD-9 Coding
Anatomy & Physiology Medical Transcription CPT Coding
Medical Terminology Electronic Health Records HIPAA Training
Medical Billing & Coding (April 2005)
Protain Inc, Oakhurst, NJ
Office Automation Specialist Degree (August 1989)
Cittone Institute, Edison, NJ
EDUCATION
Graduate, High School North, Middletown, NJ
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