Customer Service Sales

MOHAN TANDALE

***** ******* ***** *******, ***** 281-***-**** *************@*****.***

Education

DAV College, Maharastra, India

Bachelor of Science in Biology, 1964

Fortis Training Program, Houston, Texas

Billing and Coding, 2011

Employment History

Yumi Ice Cream Co. - Houston, Texas

Delivery Merchandiser, March 2011 – February 2016

Deliver ice cream, soft drinks and other frozen merchandise to customers

Load and unload inventory twice a day

Provided quality customer service

Exxon - Houston, Texas

Sales Associate, August 2002 – Current

Helped customers select products that best fit their personal needs

Assisted in merchandise processing and restocking inventory

Kept store neat and tidy

Processed payments for merchandise

Yumi Ice Cream Co. - Houston, Texas

Account Manager, December 2009 – March 2011

Help customers resolve credit disputes

Handle merchandising accounts

Determined what stores needed which merchandise and placed orders

Contacting customers and resolving all issues

Yumi Ice Cream Co. - Houston, Texas

Quality Assurance Manager, May 2009 – December 2009

Supervise merchandisers, helped resolve any internal issues

Helped verify any new potential accounts

Assisted in saving any current accounts

Yumi Ice Cream Co.– Houston, Texas

Merchandiser, July 2002– May 2009

Delivered merchandise to customers in Houston and other cities

Used pack and peddle system

Loaded and unloaded inventory for customers

Achievements

Consistently meet sales goals throughout my 14 years

Have been in the top percentile of “reaching sales goal”

Completed coding and billing course

Skills

Proficient in Microsoft Word, PowerPoint, Excel, Outlook and Publisher

Fluent in Hindi, Marati, Urdu, Kanada and English

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