Customer Service Office

SANDRA J. LEVINE

***************@*****.*** 860-***-**** Teaneck, NJ 07666

www.linkedin.com/in/sjlev

ADMINISTRATIVE PROFESSIONAL

Dedicated administrative professional with a communications focus. Proven success promoting a high-performance environment through strong organizational, technical, and interpersonal skills.

EDUCATION

Bachelor of Arts, Communication (political science concentration); Cumulative GPA: 3.75

Fairleigh Dickinson University Teaneck, NJ (anticipated: May 2016)

Coursework: Computers & Computer Software, Professional Communication

PROFESSIONAL EXPERIENCE

Assistant to the Director FDU-Yeshiva Program – Teaneck, NJ January 2016 – Present

Responsible for phone coverage, reception, and administrative support of director’s office

Launch a social media (Twitter, Facebook) presence from scratch – execute PR strategy

Create employee documents and spreadsheets (MS Excel, MS Word)

Prepare correspondence to faculty on behalf of director – manage calendar and appointments

Recruit and source interns, and give feedback on candidates

Write marketing copy for website and brochures

Note Taker FDU Office of the Provost – Teaneck, NJ January 2016 – Present

Transcribe concise yet comprehensive lecture notes for student with accommodations

Upload notes in a timely manner

Address student’s questions about course material and ensure notes meet their learning style

Community Advisor The Daily Voice – Ridgewood, NJ September 2015 – Present

Advise reporters on news leads – research and network with community to generate articles

Attend sites while assisting with fact-gathering and photojournalism

Data Entry Representative Foley Carrier Services – Hartford, CT June 2015 – August 2015

Analyzed background screenings for auditors: identified and recorded employment discrepancies

Selected by supervisor to administer compliance software for a high volume of drug tests

Updated accounts on MS Dynamics Customer Relations Management for DOT compliance

Clerical Intern Office of the Town Clerk – West Hartford, CT May 2014 – August 2014

Balanced customer transactions, and delivered moneys to Tax Office accountant

Provided customer service while processing municipal licenses

Filed, mailed, and scanned documents under deadlines

TECHNICAL SKILLS

MS Office MS Dynamics CRM Google Drive Adobe Audition Social Media

EXTRACURRICULAR ACTIVITY

Member Hillel of Northern New Jersey August 2012 – Present

Recruit peers to raise membership and promote Jewish and intercultural unity on campus

FOREIGN LANGUAGE

Speak, write, and read Hebrew

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