Customer Service Sales
Resume:
Daniel Kang
Houston, Texas
********@*****.***
SUMMARY
Dedicated, client driven, quality focused and personable leader. Recognized as a model employee, and later given the position as shift supervisor. Additionally, I have high standards for myself and for the service I provide.
EXPERIENCE
Valet Parker
Townepark February 2010 – January 2011
• Satisfied all customer inquiries in a timely manner while providing excellent customer service.
• Maintained a clean and positive environment for customers in order to increase member usage and retention.
• Ensured that employees recognized the importance of contributions as a whole. Sales Associate
Beauty Empire February 2012 – April 2013
• Served as a shift supervisor and managed staff members to create a clean, enjoyable and effective environment with the products available.
• Responsible for managing high amount of business cash flows.
• Provided excellent customer service for high customer retention rate.
• Established retail environment that encourages positive customer service experience.
• Implemented customer service programs to increase sales goals and reduce operational costs.
• Manage aspects of store operations in terms of training new hires and to monitor sales. SKILLS
Retail Merchandising, Team Leadership, Mentoring, Training, Loss Prevention, Staff Motivating, Customer Relations, Inventory Verification, Sales Negotiation, Technologically Adept with Mobile Devices, Detail Oriented, Communication, Fluent in English and Korean EDUCATION Bachelor of Business Administration in (Business Management) Dec. 2018 C. T. Bauer College of Business, University of Houston, Houston, Texas G.P.A.: 3.17
Contact this candidate