IT Professional

RICHARD J. PIZZUTILLO

*H Brock Lane, Hackettstown, NJ 07840 - 973-***-**** - act9s9@r.postjobfree.com

IT Professional

Solutions-focused, self motivated Network Administrator with broad-based experience and hands-on skill in the successful implementation, maintenance and support of networks, computer hardware, software, and mobile devices. Proven ability to successfully manage an organization's network, identify deficiencies and potential opportunities, and develop innovative solutions for increasing reliability and improving productivity. A broad understanding of physical and virtual computer hardware and software, including installation, configuration, management, troubleshooting, and support.

Technical Proficiencies

Platforms: Windows, MS Server OS’s, Mac OS, Ubuntu Linux, Vmware, Xenserver, Hyper-V, iOS, Android

Networking: LAN/WAN, TCP/IP, Ethernet, VPN, Firewalls, Switches, AWS (S3QL), Google Cloud, Rackspace, NAS, SAAS, CIFS,NFS

Software: Microsoft Office Suite, Adobe Master Collection, Norton/MacAfee Antivirus, Norton Firewall, Sonic Wall Firewall, Vsphere, Xenserver, gparted, Partition Magic, Ghost

Technical Skills: HP Printer repair, Copier/Fax Repair, web design and implementation, VMware and Citrix Virtual Environments. Desktop, laptop, and mobile device hardware build and repair.

Professional Experience

Unitrends INC (acquired PHD Virtual), Morris Plains NJ Apr 2012 - Feb 2015

Senior Support Engineer / L3

Senior Support Engineer/ L3 for Unitrends Virtual Backup and replication software

Troubleshooting VMware and Citrix Xenserver environments as to issues on a host based level

Part of engineering team responsible for Unitrends UVB 8.0 virtual machine backup software.

Deploying and configuring various backup/live storage targets such as AWS, Google Cloud and local.

ESXi and Xenserver configuration and deployment including vCenter, HA, vMotion, and DRS

Root cause error detection and reporting in our software as well as hypervisor bugs

Agentless onfiguration scripts to truncate Exchange and Server logs upon backup utilizing our software

Complete virtual environment setup, deployment, and maintenance including P2V

TOLT Service Group, Philadelphia PA June 2009 - Apr 2012

Field Technician Level III

Maintain POS computer systems and peripherals for A&P and Pathmark stores

Lexmark, IBM RISC 7044-170, 7025-F40, DASD 2104 diagnostics, service, repair at board level

Computer hardware/software repair and maintenance

IBM and NORTEL switch and hub replacement and reprogramming

Developed digital solutions for customers to streamline document flow

Ticket based dispatch system relying on personal time and asset management to achieve SLA requirements

Printer/Copier/Fax Machine assembly and repair

NJHD, Ledgewood NJ July 2006 - June 2009

Network Administrator

Manage LAN/WAN at several locations

Build, install and maintain all PC’s and servers

Cisco router installation, configuration, and maintenance

Avaya phone system configuration and maintenance

Sonicwall configuration and installation

Hardware and Software purchasing/configuration/training

Network and phone wiring

Web site design and maintenance

R&D Scientific, Flanders NJ Jan 1999- July 2006

Lead Field Technician

Installation of pharmaceutical monitoring systems

Field Technician Team Leader responsible for installation teams

Assemble, repair, administer, install, and validate computer systems

Maintain customer repor and service contracts

Wiring, implementation, and maintenance of network

Lucent/Sprint Technologies, Teterboro NJ Aug 1996 - Jan 1999

MDM Technician

Cell phone tower and site testing

Data processing for drive tests

Compare and analyze data for multiple frequencies

Maintained electronic cellular testing equipment

Education

1994 – 1996 County College of Morris Randolph, NJ

Associates Degree in Business Administration Graduated 3.2 GPA

References are available upon request.

Contact this candidate