Sr Executive Information Technology
Resume:
Independence, MN *****
Joseph C. Church
*********@***.***
Objective:
Summary:
A key role in technology that enables the company’s business goals; utilizing my experience in IT Infrastructure/ Architecture, project management, continuous process improvement and budget management.
Information Technology professional with fifteen plus years of experience in the design, implementation, and project management of information systems. Proven senior-level experience in computer operations, service level management, program/project management, strategic IT planning, aggressive financial management, and staff management. A talent for analyzing and solving problems, developing and simplifying procedures, and finding innovative solutions.
Major Career Responsibilities: 24+ years in IT, 18+ years in IT Management Involving:
Operations Management:
Business Development:
Project Management:
Resource Management:
Operating Plan Development
Strategic Planning
Project Proposal
Recruiting
Budget / Expense Management
Continuous Improvement
Integration of x-functional teams
Mentoring
Process Development
Vendor Management
Team Leadership Responsibilities
Coaching
Resource Planning / Allocation
Architecture
Personnel Management
Team Building
Service Level Management
Mergers / Aquisitions
Progress Reporting
Performance Management
P&L Management
Research
Development and Infrastructure
Resource Plan /Allocation
ACHIEVEMENTS:
Designed and Architected Data Center Migration Strategies for consolidating 400+ compute sites to < 30 .
Led Ecommerce Hosting for a Top 50 E-Retailer Fingerhut.com
Led Christopher and Banks Store systems team building Wide Area Network, new POS register deployment and store intranet rollout.
Managed CRM and ADP to POS integration projects, while reducing PCI scope.
Built and led the Store IT team, a capability team responsible for all technology design, build, project management, deployment and 3rd level support for the Best Buy chain of stores.
Managed Expense budgets in excess of $30 million annually within 2% under budget.
Managed Project Portfolios in excess of $60 million annually for the past 5 years within 5% under budget.
Sourced offshore labor teams while at Bestbuy, Accenture, and Bluestem Brands
Selected, negotiated and procured Over $300 million in hardware, labor and services.
Designed, built and implemented a process and PMO for opening stores in one year that increased quality, lowered cost and reduced time, which has served the last 500+ store openings and is still in place today.
Designed, implemented and hired for a store technology project management office which has greatly helped Best Buy attain its time to market challenges by applying project management to all store related deployments
Program Executive for the technology deployment of new point of sale systems to the Best Buy store chain twice, with high quality and within budget in less than one year.
Program Executive for the Re-Integration of our online IT organization (.com) into the enterprise IT organization, while reducing defect density by 50% and reducing operating expense by 20%.
Led M & A IT activities for 2 major and 3 minor Best Buy acquisitions.
Built a technology deployment team to handle all technology changes to the retail environment, this led to a 200% improvement in time to market while increasing quality by 50%.
Program Executive for the technology development and deployment of an integrated portal for store associates called employee toolkit.
Recognized as a Top Performer for 4 years in a row for high marks in employee engagement (Gallop, viewpoint).
education:
Minneapolis Technical College
BA -- Application Development / PC and LAN Technician
University of Minnesota
College of Liberal Arts
CHRONOLOGICAL SUMMARY OF EXPERIENCE
Senior Consulting Architect – Aeritae Consulting • 2014 – Present
Interim Director of IT Security and design of BCP/DR strategies for $2B Marketing Company
Architect performing Data Center design and strategy, consolidating 400 + compute sites to <30 DC’s.
Director – Infrastructure and Operations Bluestem Brands, Inc. • 2011 – 2014
Responsible for : Infrastructure Design / Build and Operations
Led transformation of function while improving system availability and project timeliness.
Drove positive change into ITSM processes by establishing SLA’s, met deliverables for all infrastructure projects
Managed 6+ M P and L as well as 3+ M in capital infrastructure projects
Led hosting technology capability for top 50 Ecommerce retailer
Senior Consultant- RBA • 2010 – 2011
Program Management: Direct Marketing Design and Technical Firm
Discovery project identifying and recommending improvements to Data Management and Campaign Operations.
People, Process and Technology change transformation program leadership.
Senior Director – Christopher & Banks • 2008 – 2009
Responsible for: Store Systems Design, Build/Develop, Deploy and support for an 800 store chain.
Designed, built and deployed a new store systems platform, included hardware, OS, WAN, Intranet and POS suite.
Implemented 4 major and 7 minor releases of POS code, ending with more functionality, reliability while reducing PCI scope.
Improved Service Levels through metrics development, root cause analysis and aggressive expense control.
Lead Store IT Initiatives from business case development to production turnover.
Senior Consultant / Program Manager – Midwave Consulting • 2007 – 2008
Responsible for: Lead consultant on Technical Services engagements. Program and project management for large-scale projects for clients
Led the IT portion of a new corporate headquarters building including moving to a new data center. This project was delivered on time while also transforming IT systems while cutting operating cost.
Consolidated servers, network infrastructure, disk and databases as part of a green IT initiative.
Store IT Lead / Program manager- Accenture / Best Buy Technology Group • 2004 –2006
Responsible for: Design, Deployment, Program Management and support of IT technology within Best Buy stores; including computers, servers, registers, networking, kiosks, print management and computerized product demonstrations. Responsible for the Store Deployment PMO; managing over 100 projects, 30+ PM’s, over 1000 resources and $60 Million annually. Responsible for all budget impacts of store technology; maintenance, support and depreciation, $30 Million annually.
Improved Service Levels through metrics development, root cause analysis and aggressive expense control.
Led the Store IT team through the outsourcing transformation without any critical attrition over a 4 month period.
Designed and led transformational initiatives that avoided 10’s of millions in spend.
Negotiated contracts for systems and services, including hardware maintenance and router, server, register and workstation pricing.
Senior Director / Program manager • Retail Technology Integration • Best Buy Co, Inc. • 2002 –2004
Responsible for: Design, Deployment, Program Management and Support of IT technology within Best Buy stores; including computers, servers, registers, networking, kiosks, print management and computerized product demonstrations. Responsible for the Store Deployment PMO, managing over 100 projects, 30+ PM’s, over 1000 resources and $60 Million annually.
Developed long and short-term enterprise strategic IT initiatives and budgets to match business goals at retail.
Managed 250+ New Store Openings
Managed 100 customer centricity remodels
Director • Retail Technology Integration • Best Buy Co, Inc. • 2001 –2002
Responsible for: Design, Deployment, Program Management and Support of IT technology within Best Buy stores; including computers, servers, registers, networking, kiosks, print management and computerized product demonstrations. Responsible for the Store Deployment PMO, managing over 100 projects, 30+ PM’s, over 1000 resources and $60 Million annually.
Developed long and short-term enterprise strategic IT initiatives and budgets to match business goals at retail.
Contact this candidate